We’re excited that our project for guided self-service (PAF automation) will go live soon. We’ll be heavy in the testing phase over the next few weeks, and our staff will manage and prioritize HR cases as best we can during this very busy period. Thank you in advance for your understanding and continued support.

Due to important training related to the project above, TSS will be operating with a reduced staff on Friday, May 24th and Thursday, May 30th.

• On Friday, May 24th, phones will be shut down from 12:30pm-2:00pm but we will be open all day for Walk In Service on the Medford and Boston campuses and you can also reach us all day via email. The Grafton office will be closed for Walk In Service for the day.
• On Friday, May 30th, phones will be shut down from 12:30pm-2:00pm but we will be open all day for Walk In Service on the Medford campus and you can also reach us all day via email. The Grafton and Boston offices will be closed for Walk In Service for the day.

Thank you for your patience during this busy and exciting time!

Tufts Support Services (TSS) delivers a high level of service for transactional Finance and Human Resources services to Tufts faculty, staff and student-employees. Our goal is to provide support to individuals and departments so faculty and staff can focus more of their efforts on other work that advances their core mission and goals.

You can find more information by browsing the services listed or by searching our online knowledge base. If you can’t find what you’re looking for, you can contact us online, by phone, email, or visit our offices located on each campus.

We look forward to working with you and welcome any feedback you have!