Purchase Order: How do I Clear a Match Exception?
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First Published :Wed Oct 01 16:53:11 GMT 2014
Last Modified :Mon Jul 23 13:42:40 GMT 2018
Last Published :Mon Jul 23 13:42:40 GMT 2018
how to resolve a discrepancy between an invoice amount and a PO amount
A match exception occurs when the invoice amount exceeds the purchase order amount. For example, if the PO is issued for $100 and the invoice is received with a greater value, this is what causes a match exception. The exception could be the sum of the invoices or an individual invoice. If a match exception occurs, the requester will receive an email from TSS with further instructions. NOTE: a match exception does not occur when shipping is paid by AP without those charges being included in the PO amount.
To resolve the match exception, complete a change order to increase the PO. Once the PO is approved the match exception will be cleared automatically.
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