Direct deposit is a condition of hire for regular employees. Accordingly, all employees must maintain a checking or savings account with a banking institution. With direct deposit, the net pay is deposited into a bank of your choice. However, every new hire will receive a check, not direct deposit, for the first one to two pay cycles on the payroll. This allows time for the bank to verify the accuracy of the direct deposit information. Please note that direct deposits must be made to the employee's bank account only, not to an account with another name (such as a parent's name). It is the employee's responsibility to confirm with the selected bank that they can receive ACH (Automated Clearing House) payments, Tufts payroll uses ACH files for all direct deposit payments.
Direct deposit information can be changed at any time* by logging onto eServe and updating your information using Employee Self Service. The first one to two pay cycles after a change (even if it is just removing an account) are a 'pre-note' process that is required by the banks, and thus the employee will receive a check the first pay after the change*. Note: when in eserve, you can add accounts and allocate funds as you wish by clicking the Edit your Direct Deposit Information. If you have multiple accounts for deposit, you must specify the order that funds will be distributed to those accounts. You may also delete any direct deposit account, EXCEPT the balance row. If you would like to designate another direct deposit account as your “balance” account, just edit the information in the balance row with the new account information and then you can Edit or Delete the other accounts.
*only one change can be made in a 24 hour period so if you update your account information today and save, you will not be able to make any other changes until tomorrow. NOTE: If you make any changes to the accounts that already exist – i.e.: changing amounts or percentages, these accounts will NOT need to pre-note again.
Pre-noting WILL occur if you add new accounts or accidentally remove the already listed accounts and add them back in or if you accidentally select submit without making any change.
If there are two established deposit accounts and a third is added as new, the first two will remain intact for the payroll – only the new account will be submitted for pre-noting, not all three.
Note: Any paper checks received should be deposited with a bank teller or at a branch ATM. There is a possible error message, "insufficient funds", you may receive when trying to use a mobile deposit app or an ATM machine not located at a branch. Our checks are issued on a Bank of America account so this is a good option for cashing your check.