The following vendors are sent via file feed every Tuesday of the week: EBPA (includes FSA/Commuter/COBRA), Tufts Health Plan, Marathon Health, Care.com, Met Law, Best Doctors, and Delta Dental.
Eye Med is the only file feed that is sent biweekly.
The basic information regarding enrollment and termination of an employee and any changes to Name or Address for Active Employees
go over to the file feed to all of the above vendors as follows:
Address (must be a local MA address for Tufts Health Plan and EBPA or else will be flagged as a discrepancy and they will be ineligible for coverage)
Date of hire
Date of termination
Coverage type (such as 2 person, family or single)
Group # for the plan
First & Last names
OTHER VENDORS AND INACTIVE EMPLOYEES:
A data file with individual employee information is not sent to Prudential. We only send the total headcount and salary information PLUS we send an Evidence of Insurability
(EOI) file for those who need to complete the EOI process as New Hires or during Open Enrollment. There is no need to update your Name or Address with Prudential; just make sure it is correct in PeopleSoft.
Fidelity/TIAA only receive file information for new employees (no file is sent at termination
, which is confirmed only at the time that a former employee requests a rollover/withdrawal NOR when there is a Name/Address change, which must be done directly with the vendor).
Other Inactive employee Name/Address changes should be done directly with the vendor- i.e. EBPA for COBRA, Crosby for Retiree Health & Dental for 2017, EBPA for under 65 Retiree Health for 2018, EBPA for over or under 65 Retiree Dental for 2018, Via Benefits (formerly One Exchange) for over 65 Retiree Health for 2018. If a Retiree has a Name/Address Change and states that the vendor referred them to Tufts, please take the information and Tier 3 Benefits can make the changes with the vendor.