TSS - Knowledge Base

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    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -12/15/17
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -12/15/17
      0
    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -12/15/17
      0
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -12/14/17
      0
    • Leaves of Absence

      Reference for all constituents of Tufts with inquiries about leaves of absence for employees at the University. Audience: All current staff and faculty

      000001157 Tufts Support Services Last Published -12/13/17
      0
    • Unable to Hire as Student/Temp in ePAF

      instructions on how to proceed if a user experiences difficulty hiring in ePAF for students and temps

      000001328 Tufts Support Services Last Published -12/13/17
      0
    • ePAF for Students/Temps

      Explains how ePAF is used for Students/Temps

      000001472 Tufts Support Services Last Published -12/13/17
      0
    • Cigna International Open Enrollment

      Information about Cigna open enrollment for Tufts employees working out of the country.

      000001352 Tufts Support Services Last Published -12/13/17
      0
    • Compensation Structure, Pay Ranges, and Philosophy

      Reference for all employees who have inquiries about the compensation structure, pay ranges, and the compensation philosophy at Tufts University. Audience: Employees

      000001137 Tufts Support Services Last Published -12/13/17
      0
    • Pay Days / Pay Cycle- HR/Payroll

      Reference for all employees, faculty, and management with inquiries about pay day schedules and the pay cycle at Tufts. Audience: Faculty, Staff

      000001239 Tufts Support Services Last Published -12/13/17
      0
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -12/11/17
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -12/11/17
      0.50
    • Retirement Planning - Documents to Review

      Reference for benefits eligible employees who have inquiries about retirement planning or are interested in pre-retirement consultations. Audience: Benefits Eligible Employees

      000001218 Tufts Support Services Last Published -12/5/17
      0
    • Sabbatical/Academic Leaves of Absence

      Reference for benefits eligible employees who have inquiries about Sabbatical or Academic Leaves of Absence. Audience: Benefits Eligible Employees

      000001226 Tufts Support Services Last Published -12/4/17
      0
    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -11/30/17
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -11/29/17
      0
    • Retirement Plans- Tufts University 401 (a) Basic Retirement Plan

      Reference for benefits eligible employees who have inquiries about the 401(a) Basic Retirement Plan at Tufts. Audience: Benefits Eligible Employees, Retirees, Former Employees Specifically excluded groups: Post-Doctoral employees and employees without a social security number.

      000001216 Tufts Support Services Last Published -11/29/17
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -11/28/17
      4.50
    • Holiday Pay Inquiry

      Reference for employees who have inquiries about pay during University holidays. Audience: Employees

      000001153 Tufts Support Services Last Published -11/28/17
      0
    • Wellness Programs (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Wellness Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -11/27/17
      0
    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -11/20/17
      0
    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -11/17/17
      3.25
    • Verification of Employment (General)

      Reference for employees who have inquiries regarding the process for employment verification. Audience: All employees

      000001178 Tufts Support Services Last Published -11/17/17
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -11/17/17
      0
    • Retiree Health & Dental Benefits Consultations

      Reference for benefits eligible employees who have inquiries about various benefit consultations. Audience: Benefits Eligible Employees, Retirees

      000001207 Tufts Support Services Last Published -11/17/17
      0
    • Personal Data Change (Legal Name)

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -11/17/17
      5.00
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -11/16/17
      0
    • Bonus Days

      Describes what a bonus day is and who is eligible

      000001293 Tufts Support Services Last Published -11/9/17
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process changes to their personal information including changing their address, federal and state tax withholdings, beneficiaries, emergency contacts, and 403(b) retirement plan. This can be done through Employee Self Service (eServe). Audience: Employees

      000001166 Tufts Support Services Last Published -11/7/17
      0
    • Benefits Feeds

      Summarizes benefits feeds by vendor

      000001412 Tufts Support Services Last Published -11/7/17
      0
    • Retiree Health for 2018

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001486 Tufts Support Services Last Published -11/7/17
      0
    • Telecommunications Policy

      Eligible employees in certain positions may telecommute with prior approval.

      000001426 Tufts Support Services Last Published -11/6/17
      3.75
    • New Hire Orientation

      Reference for inquiries on new hire orientation from internal and external new hires, and hiring managers.

      000001120 Tufts Support Services Last Published -11/3/17
      0
    • Retiree Health for 2017

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health and Dental Plans at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001206 Tufts Support Services Last Published -11/1/17
      0
    • Reporting Misconduct

      Reference for all constituents of Tufts with questions or concerns about reporting an incident of misconduct at the University. Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All current Employees, Staff, Faculty, Temporary workers or Contract employees and Students

      000001213 Tufts Support Services Last Published -10/31/17
      0
    • Retirement Plans- 457(b) Non-Qualified Retirement Plans

      All inquiries regarding the 457(b) Retirement Plan should be directed to the Tufts HR Benefits Office. This plan is only available to a specific group of highly compensated employees and officers of Tufts University. Employees must be “invited” to join. Audience: Highly compensated employees

      000001211 Tufts Support Services Last Published -10/25/17
      0
    • The Budget Center

      Provides information pertaining to the Budget Center: their mission and tasks

      000001319 Tufts Support Services Last Published -10/20/17
      0
    • Data Warehouse Access

      To view Data Warehouse PeopleSoft Reports

      000001013 Tufts Support Services Last Published -10/20/17
      0
    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -10/19/17
      0
    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -10/19/17
      0
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -10/19/17
      0
    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -10/19/17
      0
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -10/17/17
      0
    • Fitness Reimbursement/Weight Watchers Reimbursement

      Reference for benefits eligible employees who have inquiries about benefits/reimbursement for Fitness or Weight Watchers. Audience: All benefits eligible employees

      000001194 Tufts Support Services Last Published -10/16/17
      0
    • How To Complete An IDR

      Step by step instructions on how to complete an Interdepartmental Requisition

      000001281 Tufts Support Services Last Published -10/16/17
      0
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -10/3/17
      0
    • Direct Deposit

      Reference for employees who have inquiries about direct deposit. Audience: Employees

      000001148 Tufts Support Services Last Published -10/2/17
      0
    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -9/29/17
      0
    • University Parking

      Reference for all employees with inquiries about parking at Tufts University. Audience: All Employees, Staff, Faculty

      000001162 Tufts Support Services Last Published -9/26/17
      0
    • Training Programs Available

      Reference for employees interested in learning about available HR related training programs and workshops. Audience: Staff, Faculty

      000001110 Tufts Support Services Last Published -9/26/17
      0
    • Suppliers (Vendors) in PeopleSoft:

      Information pertaining to adding a supplier to our financial system for payment purposes.

      000001053 Tufts Support Services Last Published -9/21/17
      0
    • What is a W-8?

      Detailed information about IRS form W-8

      000001279 Tufts Support Services Last Published -9/21/17
      0
    • Death in the Family (Sympathy Days)

      Reference for all employees of Tufts with inquiries about the University policy regarding a death in the family/sympathy days. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001176 Tufts Support Services Last Published -9/15/17
      0
    • Overpayments

      Reference for all employees who have general questions about overpayment of taxes. Audience: Employees

      000001238 Tufts Support Services Last Published -9/15/17
      0
    • University Holidays

      Reference for all constituents of Tufts with inquiries about time off on University holidays. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001155 Tufts Support Services Last Published -9/14/17
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -9/13/17
      0
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -9/13/17
      0
    • Post Docs

      Reference for new hires into the Postdoc programs at Tufts. Admission, recruitment, and hiring information can be found on each of the specific programs’ websites.

      000001231 Tufts Support Services Last Published -9/11/17
      0
    • e-Commerce at Tufts

      describes what is needed to conduct e-commerce with payments to Tufts

      000001465 Tufts Support Services Last Published -9/8/17
      0
    • Payments made to Tufts University

      Instructions about making payments to Tufts and how to identify to whom the payment belongs.

      000001268 Tufts Support Services Last Published -9/8/17
      0
    • Employee Discounts

      read to learn about employee discounts available

      000001080 Tufts Support Services Last Published -9/5/17
      0
    • Mortgage Discount Program

      Reference employees with inquiries about the mortgage discount program at Tufts university. Audience: New and current active, regularly-scheduled employees

      000001204 Tufts Support Services Last Published -8/30/17
      0
    • Extended Illness Pay (EIP)

      Reference for all constituents of Tufts with inquiries about Extended Illness Pay during Medical Leave at the University. Audience: Non-exempt employees and staff employees absent more than 20 consecutive days

      000001159 Tufts Support Services Last Published -8/24/17
      0
    • Purchasing Policies & Guidelines

      For assistance with university policy regarding purchasing and sourcing.

      000001084 Tufts Support Services Last Published -8/23/17
      0
    • Summary Annual Report 2016

      DOL specific information to benefit plan participants

      000001488 Tufts Support Services Last Published -8/23/17
      0
    • New Hire Process

      Reference for hiring managers who need to process a new hire that has accepted his/her offer.

      000001121 Tufts Support Services Last Published -8/15/17
      0.00
    • Benefits-Unable To Enroll in Benefits

      describes situations that may occur where an employee cannot properly make a benefits election

      000001325 Tufts Support Services Last Published -8/15/17
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -8/15/17
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -8/15/17
      0
    • TEST

      000001484 Tufts Support Services Last Published -8/14/17
      0
    • Vacation Payout

      Reference for all employees who have inquiries about payment for accrued, unused vacation. Audience: Managers, Supervisors, Employees

      000001142 Tufts Support Services Last Published -8/8/17
      0
    • Jury Duty

      Reference for all constituents of Tufts with inquiries about the University policy regarding jury duty. Audience: Jury duty rights apply to all current Employees, Staff, Faculty, Student workers as outlined under Massachusetts General Laws. Jury Duty Paid Time Off Policies - Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001233 Tufts Support Services Last Published -8/8/17
      0
    • Personal Time

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -8/8/17
      0
    • Working Hours

      Reference for all employees who have inquiries about work hours at the University. Audience: Employees

      000001135 Tufts Support Services Last Published -8/8/17
      0
    • Service Level Agreements

      Reference for all employees with inquiries about service agreements between TSS and the constituent community. Audience: Employees

      000001241 Tufts Support Services Last Published -8/8/17
      0
    • Emergency Closings

      Reference for all current employees and faculty that have inquiries about emergency closings or early release at the University. Audience: Employees, Faculty, Staff

      000001173 Tufts Support Services Last Published -8/4/17
      0
    • Promotions, Demotions, and Transfers

      Reference for employees who have inquiries about job movement within the University, including promotions, demotions, or transfers. Audience: Employees

      000001418 Tufts Support Services Last Published -8/2/17
      0
    • Work Data Change

      Reference for managers employees who have inquiries on how to process changes to their work-related information due to situations such as transfers, promotions, change in supervisors, part-time/full-time, etc. Audience: Managers, Employees

      000001179 Tufts Support Services Last Published -8/2/17
      0
    • Corrections to Time Off Entries

      Detailed instructions on how to make corrections to time off entries already made, whether exempt or non-exempt.

      000001265 Tufts Support Services Last Published -8/2/17
      0
    • Long Term Care

      Reference for grandfathered employees who have inquiries about long term care insurance at Tufts. Audience: Grandfathered Employees

      000001198 Tufts Support Services Last Published -8/1/17
      0
    • External Applicant/Candidate Inquiry

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts’ applicant tracking/job/career page, requesting status of the application. General employee guidelines, information, policies, and expectations at Tufts University. Audience: All internal and external candidates.

      000001105 Tufts Support Services Last Published -8/1/17
      0
    • Inquiry on Job Requisition Status- Taleo Job Aids

      For use when hiring managers have inquiries about the status of a requisition, how to submit a requisition, how to view candidates for a particular requisition, how to approve a requisition from a recruiter, etc. Information can be found on the Careers at Tufts Website, and on the Taleo Job Aids site. Audience: Staff, Managers

      000001117 Tufts Support Services Last Published -8/1/17
      0
    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -7/26/17
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -7/25/17
      0
    • What to do if Injured at Work

      This article describes what steps to follow if one is injured while at work at Tufts.

      000001098 Tufts Support Services Last Published -7/25/17
      0
    • Tableau Software

      Information pertaining to learning or obtaining access to Tableau

      000001476 Tufts Support Services Last Published -7/20/17
      0
    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -7/18/17
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -7/13/17
      4.50
    • Termination Processing (Involuntary)

      Reference for employees who have payroll-related inquiries when being terminated from their role at the University. Audience: Terminated employees

      000001144 Tufts Support Services Last Published -7/13/17
      0.25
    • Tax Exemptions

      Provides information about sales tax exemptions when purchasing on behalf of Tufts.

      000001264 Tufts Support Services Last Published -6/29/17
      4.50
    • Earnings Codes

      000001443 Tufts Support Services Last Published -6/28/17
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -6/27/17
      0
    • Exit Interviews

      Reference for all employees of Tufts with inquiries about the exit interviews process at the University. Audience: All current staff employees

      000001174 Tufts Support Services Last Published -6/14/17
      0
    • What Expenses will Tufts Not Reimburse?

      This will describe certain expenses for which Tufts will not reimburse the employee, student or visitor.

      000001005 Tufts Support Services Last Published -6/13/17
      0
    • English as Second Language/TOEFL

      Information pertaining to international programs and taking class/exam for English as a second language

      000001466 Tufts Support Services Last Published -6/7/17
      0
    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -6/5/17
      0
    • Accommodations in the Workplace

      Provides information regarding accommodations or special work equipment needed in order to fulfill job responsibilities

      000001464 Tufts Support Services Last Published -6/5/17
      0
    • What if an E-Req is Denied? Cloning

      instructions on steps to take if an E-Req is denied and edits need to be resubmitted.

      000001289 Tufts Support Services Last Published -6/5/17
      0
    • Lump Sum Payments/Supplemental Payments

      Reference for all employees who have inquiries about lump sum payments. Audience: Managers, Supervisors, Employees

      000001130 Tufts Support Services Last Published -5/25/17
      0
    • Progression Pay / Career Paths

      Reference for all employees who have inquiries about progression pay and potential career paths at Tufts University. Audience: Managers, Supervisors, Employees

      000001140 Tufts Support Services Last Published -5/25/17
      0
    • Promotions

      Reference for all employees who have inquiries about promotion opportunities at the University. Audience: Managers, Supervisors, Employees

      000001138 Tufts Support Services Last Published -5/25/17
      0
    • Market Analysis

      Reference for all employees who have inquiries about market surveys or market analysis conducted by the Compensation department at Tufts. Audience: Employees

      000001131 Tufts Support Services Last Published -5/25/17
      0
    • Tufts Staff/Faculty ID Card

      Reference for staff and faculty on how to obtain a Tufts Employee ID card.

      000001122 Tufts Support Services Last Published -5/25/17
      0
    • Employee Assistance Program (EAP)

      Reference for employees who have inquiries about opportunities for counseling available at Tufts University or about the Employee Assistance Program. Audience: Employees, Eligible dependents, and Household members

      000001193 Tufts Support Services Last Published -5/25/17
      0
    • Dependent Social Security Number Audit

      Summarizes the Affordable Care Act's regulation that institutions obtain the SSN for dependents.

      000001346 Tufts Support Services Last Published -5/24/17
      0
    • Directions To Complete An Expense Transfer

      Step by step instructions to complete an expense transfer form, which corrects a posted non-compensation entry.

      000001278 Tufts Support Services Last Published -5/22/17
      1.75
    • Transfers

      Reference for all employees who have inquiries about transfer opportunities at the University. Audience: Managers, Supervisors, Employees

      000001141 Tufts Support Services Last Published -5/17/17
      0
    • Pay Adjustments

      Reference for all employees who have inquiries about pay adjustments to their salary at the University. Audience: Employees, Managers

      000001183 Tufts Support Services Last Published -5/17/17
      0
    • Job Descriptions

      Reference for all employees who have inquiries about job descriptions Audience: Employees, Managers, Supervisors

      000001139 Tufts Support Services Last Published -5/17/17
      0
    • Classification and Compensation Review

      Reference for all employees and managers who have inquiries about classification and compensation review for employees at the University. Audience: Managers, Supervisors, Employees

      000001136 Tufts Support Services Last Published -5/17/17
      0
    • Home Department Numbers

      A list of home department numbers which can be used in completing paperwork

      000001389 Tufts Support Services Last Published -5/16/17
      0
    • Student Health Insurance

      Information for students looking for health insurance

      000001371 Tufts Support Services Last Published -5/12/17
      0