TSS - Knowledge Base

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    • New Hire Process

      Reference for hiring managers who need to process a new hire that has accepted his/her offer.

      000001121 Tufts Support Services Last Published -4/18/17
      0.00
    • Unable to Hire as Student/Temp in ePAF

      instructions on how to proceed if a user experiences difficulty hiring in ePAF for students and temps

      000001328 Tufts Support Services Last Published -6/22/17
      0
    • Hiring Temporary Staff

      Information about outside temp agencies and any HR involvement.

      000001263 Tufts Support Services Last Published -4/18/17
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -4/18/17
      0
    • Personnel Action Form (PAF and ePAF)

      Reference for new hires who have inquiries on how to complete, submit, or process their personnel action forms (PAFs). Audience: New Hires (Staff/Faculty, Students, Temporary Employees)

      000001164 Tufts Support Services Last Published -5/1/17
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -6/22/17
      4.50
    • Personal Data Change (Legal Name)

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -4/18/17
      5.00
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -4/18/17
      0
    • Post Docs

      Reference for new hires into the Postdoc programs at Tufts. Admission, recruitment, and hiring information can be found on each of the specific programs’ websites.

      000001231 Tufts Support Services Last Published -6/16/17
      0
    • Employee Self Service

      Reference for all employees who have inquiries about how to use Employee Self Service on the Tufts HR website. Audience: Employees

      000001125 Tufts Support Services Last Published -4/18/17
      0
    • Work Data Change

      Reference for managers employees who have inquiries on how to process changes to their work-related information due to situations such as transfers, promotions, change in supervisors, part-time/full-time, etc. Audience: Managers, Employees

      000001179 Tufts Support Services Last Published -4/15/17
      0
    • Tufts Staff/Faculty ID Card

      Reference for staff and faculty on how to obtain a Tufts Employee ID card.

      000001122 Tufts Support Services Last Published -5/25/17
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -6/22/17
      0
    • Verification of Employment (General)

      Reference for employees who have inquiries regarding the process for employment verification. Audience: All employees

      000001178 Tufts Support Services Last Published -6/22/17
      0
    • What is Form 1095--C?

      Describes the form in conjunction with the Affordable Care Act

      000001365 Tufts Support Services Last Published -5/15/17
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -12/20/16
      0
    • Student Travel Overview

      Describes booking and expensing travel for students

      000001061 Tufts Support Services Last Published -3/24/17
      0
    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -6/27/17
      3.25
    • Guest/Student Travel Overview

      Providing information about travel reports and arrangements for non-employees.

      000001044 Tufts Support Services Last Published -3/21/17
      0
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -4/18/17
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -6/15/17
      0
    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -6/1/17
      0
    • External Applicant/Candidate Inquiry

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts’ applicant tracking/job/career page, requesting status of the application. General employee guidelines, information, policies, and expectations at Tufts University. Audience: All internal and external candidates.

      000001105 Tufts Support Services Last Published -4/18/17
      0
    • Equal Employment Opportunity

      Reference for all employees, staff, faculty and students who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001232 Tufts Support Services Last Published -4/15/17
      0
    • Jury Duty

      Reference for all constituents of Tufts with inquiries about the University policy regarding jury duty. Audience: Jury duty rights apply to all current Employees, Staff, Faculty, Student workers as outlined under Massachusetts General Laws. Jury Duty Paid Time Off Policies - Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001233 Tufts Support Services Last Published -4/18/17
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -5/17/17
      0
    • Arranging Travel Through Egencia

      Will provide instructions on how to book travel with Egencia, a university preferred travel provider.

      000001069 Tufts Support Services Last Published -10/21/16
      0
    • Holiday Pay Inquiry

      Reference for employees who have inquiries about pay during University holidays. Audience: Employees

      000001153 Tufts Support Services Last Published -3/2/17
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -5/17/17
      0
    • Joint Appointment at Tufts

      Describes joint appointments, the , FAQs and who to contact for more information

      000001395 Tufts Support Services Last Published -3/6/17
      0
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -6/27/17
      0
    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -4/20/16
      0
    • Data Warehouse Access

      To view Data Warehouse PeopleSoft Reports

      000001013 Tufts Support Services Last Published -4/4/17
      0
    • What is the Finance Portal?

      Where to locate the finance portal and what is contained within it

      000001261 Tufts Support Services Last Published -3/8/17
      0
    • Countries with Tax Treaties

      Countries which have a tax treaty with the US, citation number and duration of treaty.

      000001345 Tufts Support Services Last Published -8/31/16
      0
    • Personal Time

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -4/15/17
      0
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -4/18/17
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -4/18/17
      0
    • Finance & Planning/Cost & Capital Analysis

      Describes information about the office, as well as links to fringe benefit rates by employee type and indirect cost rates by campus.

      000001314 Tufts Support Services Last Published -7/29/15
      0
    • Inquiry on Job Requisition Status

      For use when hiring managers have inquiries about the status of a requisition, how to submit a requisition, how to view candidates for a particular requisition, how to approve a requisition from a recruiter, etc. Information can be found on the Careers at Tufts Website, and on the Taleo Job Aids site. Audience: Staff, Managers

      000001117 Tufts Support Services Last Published -4/18/17
      0
    • Student Health Insurance

      Information for students looking for health insurance

      000001371 Tufts Support Services Last Published -5/12/17
      0
    • New Hire Orientation

      Reference for inquiries on new hire orientation from internal and external new hires, and hiring managers.

      000001120 Tufts Support Services Last Published -4/28/17
      0
    • Retiree Health & Dental Benefits Consultations

      Reference for benefits eligible employees who have inquiries about various benefit consultations. Audience: Benefits Eligible Employees, Retirees

      000001207 Tufts Support Services Last Published -4/18/17
      0
    • Purchasing Policies & Guidelines

      For assistance with university policy regarding purchasing and sourcing.

      000001084 Tufts Support Services Last Published -5/2/16
      0
    • Per Diem Rates

      Calculate your Per Diem Rate; Learn when receipts are needed

      000001019 Tufts Support Services Last Published -3/15/16
      4.88
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -6/16/17
      0
    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -6/1/17
      0
    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -5/17/17
      0
    • Compensation Structure, Pay Ranges, and Philosophy

      Reference for all employees who have inquiries about the compensation structure, pay ranges, and the compensation philosophy at Tufts University. Audience: Employees

      000001137 Tufts Support Services Last Published -5/25/17
      0
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -6/16/17
      0
    • Promotions, Demotions, and Transfers

      Reference for employees who have inquiries about job movement within the University, including promotions, demotions, or transfers. Audience: Employees

      000001418 Tufts Support Services Last Published -6/14/17
      0
    • Relocation and Moving Expenses/Programs

      Reference for employees with inquiries about moving and relocation expenses/services at Tufts university. Audience: New and current active, regularly scheduled employees

      000001205 Tufts Support Services Last Published -4/15/17
      0
    • Reporting Misconduct

      Reference for all constituents of Tufts with questions or concerns about reporting an incident of misconduct at the University. Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All current Employees, Staff, Faculty, Temporary workers or Contract employees and Students

      000001213 Tufts Support Services Last Published -4/17/17
      0
    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -4/25/17
      0
    • Sexual Harassment Policy

      Reference for all constituents of Tufts with questions, concerns, or reports of sexual harassment. Audience: All Employees, Staff, Faculty, and Students

      000001209 Tufts Support Services Last Published -4/15/17
      0
    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -6/5/17
      0
    • What is SIS?

      Information about SIS: the student information system.

      000001297 Tufts Support Services Last Published -1/17/17
      0
    • University Property

      Audience: All Employees, Staff, Faculty, and Students

      000001163 Tufts Support Services Last Published -4/27/17
      0
    • Business Conduct Policy

      Reference for constituents who have inquiries about Tufts Business Conduct Policy, which outlines appropriate business behavior as an employee of the University. Audience: All employees, staff, students and faculty

      000001175 Tufts Support Services Last Published -4/17/17
      0
    • What is an ITIN?

      Describes what the ITIN is used for and how to apply.

      000001364 Tufts Support Services Last Published -4/26/17
      0
    • Voucher Program with Cab Company

      Describes a program with Yellow & Green Cab whereby a voucher is used for visitors.

      000001285 Tufts Support Services Last Published -4/16/15
      0
    • What is Tufts eBill?

      A summary of the Tufts University electronic billing system.

      000001247 Tufts Support Services Last Published -1/20/15
      0
    • International Travel Registry

      Information about travel registry for international travel.

      000001267 Tufts Support Services Last Published -10/23/15
      0
    • School and Central Division Leaders

      School and central division leaders including Deans, Vice Presidents, and Executive Associate Deans

      000001012 Tufts Support Services Last Published -6/24/15
      0
    • MetLife Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -5/11/17
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process changes to their personal information including changing their address, federal and state tax withholdings, beneficiaries, emergency contacts, and 403(b) retirement plan. This can be done through Employee Self Service (eServe). Audience: Employees

      000001166 Tufts Support Services Last Published -4/18/17
      0
    • Earnings Codes

      000001443 Tufts Support Services Last Published -6/28/17
      0
    • Video Tutorials for e-Expense (Apptricity)

      Provides segmented web based tutorials on how to use the e-Expense system at Tufts for travel and business expense.

      000001271 Tufts Support Services Last Published -3/26/15
      0
    • Employee Discounts

      read to learn about employee discounts available

      000001080 Tufts Support Services Last Published -3/9/17
      0
    • Tax Exemptions

      Provides information about sales tax exemptions when purchasing on behalf of Tufts.

      000001264 Tufts Support Services Last Published -1/6/17
      4.50
    • Retirement Planning - Documents to Review

      Reference for benefits eligible employees who have inquiries about retirement planning or are interested in pre-retirement consultations. Audience: Benefits Eligible Employees

      000001218 Tufts Support Services Last Published -5/2/17
      0
    • What Expenses will Tufts Not Reimburse?

      This will describe certain expenses for which Tufts will not reimburse the employee, student or visitor.

      000001005 Tufts Support Services Last Published -6/13/17
      0
    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -4/18/17
      0
    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -5/15/17
      0
    • Employee Assistance Program (EAP)

      Reference for employees who have inquiries about opportunities for counseling available at Tufts University or about the Employee Assistance Program. Audience: Employees, Eligible dependents, and Household members

      000001193 Tufts Support Services Last Published -5/25/17
      0
    • Cigna International Open Enrollment

      Information about Cigna open enrollment for Tufts employees working out of the country.

      000001352 Tufts Support Services Last Published -5/17/17
      0
    • Wellness Programs (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Wellness Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -5/24/17
      0
    • Annual Merit Review

      Reference for all employees who have inquiries about the Merit Review Process for employees at the University. Audience: Managers, Supervisors, Employees

      000001134 Tufts Support Services Last Published -4/28/17
      0
    • Direct Deposit

      Reference for employees who have inquiries about direct deposit. Audience: Employees

      000001148 Tufts Support Services Last Published -6/26/17
      0
    • Travel Insurance

      A summary of travel insurance information for Tufts travelers

      000001372 Tufts Support Services Last Published -4/25/16
      0
    • Affirmative Action Policy

      Reference for employees with inquiries about the Affirmative Action Policy, Equal Employment, and issues regarding nondiscrimination and equal representation at Tufts. Audience: All Employees, Staff, Faculty

      000001177 Tufts Support Services Last Published -4/17/17
      0
    • Finance Log In Issues

      difficulty with logging in while working off site

      000001034 Tufts Support Services Last Published -11/18/16
      0
    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/17/17
      0
    • Withdraw from Training

      Reference for employees interested in withdrawing from HR related training at Tufts. Audience: Staff, Faculty

      000001112 Tufts Support Services Last Published -9/15/16
      0
    • Registering for Training

      Reference for employees interested in registering for HR related training at Tufts. Audience: Staff, Faculty

      000001115 Tufts Support Services Last Published -2/7/17
      0
    • Mortgage Discount Program

      Reference employees with inquiries about the mortgage discount program at Tufts university. Audience: New and current active, regularly-scheduled employees

      000001204 Tufts Support Services Last Published -4/17/17
      0
    • Viewing Training Programs

      Reference for employees who wish to view available HR related training programs at Tufts Audience: Staff, Faculty

      000001113 Tufts Support Services Last Published -4/18/17
      0
    • Training Programs Available

      Reference for employees interested in learning about available HR related training programs and workshops. Audience: Staff, Faculty

      000001110 Tufts Support Services Last Published -5/26/17
      0
    • Training Locations/Times

      Reference for employees who have questions about dates, times, and locations of HR related training programs and workshops at Tufts. Audience: Staff, Faculty

      000001109 Tufts Support Services Last Published -2/7/17
      0
    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -4/15/17
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -6/27/17
      0
    • English as Second Language/TOEFL

      Information pertaining to international programs and taking class/exam for English as a second language

      000001466 Tufts Support Services Last Published -6/7/17
      0
    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -4/18/17
      0
    • Crosby Commuter Benefits

      Reference for employees who have inquiries about commuter benefits at Tufts. Audience: All Active, Regularly Scheduled Employees

      000001191 Tufts Support Services Last Published -11/14/16
      0
    • Refunds

      refund information

      000001291 Tufts Support Services Last Published -5/4/15
      0
    • What is elist?

      Information about elist at Tufts, how to create, subscribe, etc.

      000001385 Tufts Support Services Last Published -4/14/16
      0
    • Retirement Plans- Tufts University 401 (a) Basic Retirement Plan

      Reference for benefits eligible employees who have inquiries about the 401(a) Basic Retirement Plan at Tufts. Audience: Benefits Eligible Employees, Retirees, Former Employees Specifically excluded groups: Post-Doctoral employees and employees without a social security number.

      000001216 Tufts Support Services Last Published -6/27/17
      0
    • Pay Adjustments

      Reference for all employees who have inquiries about pay adjustments to their salary at the University. Audience: Employees, Managers

      000001183 Tufts Support Services Last Published -5/17/17
      0
    • What to do if Injured at Work

      This article describes what steps to follow if one is injured while at work at Tufts.

      000001098 Tufts Support Services Last Published -6/19/17
      0
    • Retiree Health and Dental

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health and Dental Plans at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001206 Tufts Support Services Last Published -4/18/17
      0
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -1/13/17
      0
    • Benefits for Academic Year Employees

      Describes the benefits and payment process for those who are not employed during the summer months.

      000001302 Tufts Support Services Last Published -6/23/15
      0
    • Termination Processing (Involuntary)

      Reference for employees who have payroll-related inquiries when being terminated from their role at the University. Audience: Terminated employees

      000001144 Tufts Support Services Last Published -4/18/17
      0.25
    • Promotions

      Reference for all employees who have inquiries about promotion opportunities at the University. Audience: Managers, Supervisors, Employees

      000001138 Tufts Support Services Last Published -5/25/17
      0
    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -8/25/16
      0
    • Working Hours

      Reference for all employees who have inquiries about work hours at the University. Audience: Employees

      000001135 Tufts Support Services Last Published -5/17/17
      0
    • Tax Forms Distributed by Tufts

      Summarizes the tax documents generated and distributed by Tufts and defines the tax documents.

      000001277 Tufts Support Services Last Published -3/27/17
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -5/17/17
      0