TSS - Knowledge Base

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    • Suppliers (Vendors) in PeopleSoft:

      Information pertaining to adding a supplier to our financial system for payment purposes.

      000001053 Tufts Support Services Last Published -6/5/17
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    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -6/1/17
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    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -4/18/17
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    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -5/17/17
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    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -5/17/17
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    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -6/22/17
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    • What is a W-8?

      Detailed information about IRS form W-8

      000001279 Tufts Support Services Last Published -11/25/15
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    • What is the SUA payment method?

      Description of the Single Use Account program for suppliers doing business with Tufts

      000001295 Tufts Support Services Last Published -5/3/17
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    • Inquiry on Job Requisition Status

      For use when hiring managers have inquiries about the status of a requisition, how to submit a requisition, how to view candidates for a particular requisition, how to approve a requisition from a recruiter, etc. Information can be found on the Careers at Tufts Website, and on the Taleo Job Aids site. Audience: Staff, Managers

      000001117 Tufts Support Services Last Published -4/18/17
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    • Lump Sum Payments/Supplemental Payments

      Reference for all employees who have inquiries about lump sum payments. Audience: Managers, Supervisors, Employees

      000001130 Tufts Support Services Last Published -5/25/17
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    • Payments made to Tufts University

      Instructions about making payments to Tufts and how to identify to whom the payment belongs.

      000001268 Tufts Support Services Last Published -8/25/16
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    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -5/17/17
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    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -6/22/17
      4.50
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -6/16/17
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    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -6/1/17
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    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -6/27/17
      3.25
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -5/17/17
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    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -4/18/17
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    • Vacation Payout

      Reference for all employees who have inquiries about payment for accrued, unused vacation. Audience: Managers, Supervisors, Employees

      000001142 Tufts Support Services Last Published -5/22/17
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    • External Applicant/Candidate Inquiry

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts’ applicant tracking/job/career page, requesting status of the application. General employee guidelines, information, policies, and expectations at Tufts University. Audience: All internal and external candidates.

      000001105 Tufts Support Services Last Published -4/18/17
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    • Unable to Hire as Student/Temp in ePAF

      instructions on how to proceed if a user experiences difficulty hiring in ePAF for students and temps

      000001328 Tufts Support Services Last Published -6/22/17
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    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -4/20/16
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    • FLSA or Exempt/Non-Exempt

      Reference for all employees who have inquiries about FLSA, or the Fair Labor Standards Act, and their status as either Exempt or Non-Exempt employees. Audience: Managers, Supervisors, Employees

      000001132 Tufts Support Services Last Published -4/18/17
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    • What is an ITIN?

      Describes what the ITIN is used for and how to apply.

      000001364 Tufts Support Services Last Published -4/26/17
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    • Verification of Employment (General)

      Reference for employees who have inquiries regarding the process for employment verification. Audience: All employees

      000001178 Tufts Support Services Last Published -6/22/17
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    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -5/8/17
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    • Retiree Health and Dental

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health and Dental Plans at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001206 Tufts Support Services Last Published -4/18/17
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    • Direct Deposit

      Reference for employees who have inquiries about direct deposit. Audience: Employees

      000001148 Tufts Support Services Last Published -6/26/17
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    • Personnel Action Form (PAF and ePAF)

      Reference for new hires who have inquiries on how to complete, submit, or process their personnel action forms (PAFs). Audience: New Hires (Staff/Faculty, Students, Temporary Employees)

      000001164 Tufts Support Services Last Published -5/1/17
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    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -6/27/17
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    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -4/18/17
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    • Tufts University Pharmacy Program

      Summarizes the pharmacy benefits that are inclusive within the three medical insurance programs

      000001288 Tufts Support Services Last Published -4/18/17
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    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -6/16/17
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    • Tax Exemptions

      Provides information about sales tax exemptions when purchasing on behalf of Tufts.

      000001264 Tufts Support Services Last Published -1/6/17
      4.50
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -4/18/17
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    • Leaves of Absence

      Reference for all constituents of Tufts with inquiries about leaves of absence for employees at the University. Audience: All current staff and faculty

      000001157 Tufts Support Services Last Published -4/26/17
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    • Tax Forms Distributed by Tufts

      Summarizes the tax documents generated and distributed by Tufts and defines the tax documents.

      000001277 Tufts Support Services Last Published -3/27/17
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    • e-Commerce at Tufts

      describes what is needed to conduct e-commerce with payments to Tufts

      000001465 Tufts Support Services Last Published -6/7/17
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    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -6/8/17
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    • Pay Days / Pay Cycle- HR/Payroll

      Reference for all employees, faculty, and management with inquiries about pay day schedules and the pay cycle at Tufts. Audience: Faculty, Staff

      000001239 Tufts Support Services Last Published -5/4/17
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    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -4/25/17
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    • Work Data Change

      Reference for managers employees who have inquiries on how to process changes to their work-related information due to situations such as transfers, promotions, change in supervisors, part-time/full-time, etc. Audience: Managers, Employees

      000001179 Tufts Support Services Last Published -4/15/17
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    • Foreign Exchange Rates

      website where exchange rates can be found

      000001367 Tufts Support Services Last Published -1/8/16
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    • MetLife Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -5/11/17
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    • What is Tufts eBill?

      A summary of the Tufts University electronic billing system.

      000001247 Tufts Support Services Last Published -1/20/15
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    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -8/25/16
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    • University Parking

      Reference for all employees with inquiries about parking at Tufts University. Audience: All Employees, Staff, Faculty

      000001162 Tufts Support Services Last Published -4/15/17
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    • Emergency Closings

      Reference for all current employees and faculty that have inquiries about emergency closings or early release at the University. Audience: Employees, Faculty, Staff

      000001173 Tufts Support Services Last Published -4/18/17
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    • Grievance Policy

      Reference for all current and former non-exempt staff employees who have inquiries about the University’s grievance procedure and policy. Audience: Non-Exempt Staff Employees Reference for all current and former non-exempt staff employees who have inquiries about the University’s grievance procedure and policy. Audience: Non-Exempt Staff Employees

      000001172 Tufts Support Services Last Published -4/17/17
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    • Equal Employment Opportunity

      Reference for all employees, staff, faculty and students who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001232 Tufts Support Services Last Published -4/15/17
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    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -4/15/17
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    • Refunds

      refund information

      000001291 Tufts Support Services Last Published -5/4/15
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    • Elder Care Services - FSA

      Describes eligible FSA elder care expenses and what is a qualifying individual

      000001308 Tufts Support Services Last Published -7/13/15
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    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -5/15/17
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    • Long Term Care

      Reference for grandfathered employees who have inquiries about long term care insurance at Tufts. Audience: Grandfathered Employees

      000001198 Tufts Support Services Last Published -5/4/17
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    • Health Advocate

      Provides information about the Health Advocate benefit for employees

      000001353 Tufts Support Services Last Published -3/14/16
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    • Benefits for Academic Year Employees

      Describes the benefits and payment process for those who are not employed during the summer months.

      000001302 Tufts Support Services Last Published -6/23/15
      0