TSS - Knowledge Base

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    • Direct Deposit

      Reference for employees who have inquiries about direct deposit. Audience: Employees

      000001148 Tufts Support Services Last Published -10/2/17
      0
    • Pay Days / Pay Cycle- HR/Payroll

      Reference for all employees, faculty, and management with inquiries about pay day schedules and the pay cycle at Tufts. Audience: Faculty, Staff

      000001239 Tufts Support Services Last Published -9/5/17
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -10/16/17
      0.50
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -8/16/17
      0
    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -5/15/17
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -5/17/17
      0
    • Check Paystubs

      Information about obtaining copies of payroll check paystubs

      000001369 Tufts Support Services Last Published -2/7/17
      0
    • Crosby Commuter Benefits

      Reference for employees who have inquiries about commuter benefits at Tufts. Audience: All Active, Regularly Scheduled Employees

      000001191 Tufts Support Services Last Published -11/14/16
      0
    • Employee Self Service

      Reference for all employees who have inquiries about how to use Employee Self Service on the Tufts HR website. Audience: Employees

      000001125 Tufts Support Services Last Published -4/18/17
      0
    • Tax Forms Distributed by Tufts

      Summarizes the tax documents generated and distributed by Tufts and defines the tax documents.

      000001277 Tufts Support Services Last Published -3/27/17
      0
    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -7/17/17
      0
    • Retirement Plans- Tufts University 401 (a) Basic Retirement Plan

      Reference for benefits eligible employees who have inquiries about the 401(a) Basic Retirement Plan at Tufts. Audience: Benefits Eligible Employees, Retirees, Former Employees Specifically excluded groups: Post-Doctoral employees and employees without a social security number.

      000001216 Tufts Support Services Last Published -10/16/17
      0
    • Termination Processing (Involuntary)

      Reference for employees who have payroll-related inquiries when being terminated from their role at the University. Audience: Terminated employees

      000001144 Tufts Support Services Last Published -7/13/17
      0.25
    • University Parking

      Reference for all employees with inquiries about parking at Tufts University. Audience: All Employees, Staff, Faculty

      000001162 Tufts Support Services Last Published -9/26/17
      0
    • Corrections to Time Off Entries

      Detailed instructions on how to make corrections to time off entries already made, whether exempt or non-exempt.

      000001265 Tufts Support Services Last Published -8/2/17
      0
    • Hiring Temporary Staff

      Information about outside temp agencies and any HR involvement.

      000001263 Tufts Support Services Last Published -8/2/17
      0
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -7/17/17
      0
    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -10/16/17
      0
    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -7/18/17
      0
    • W-2 and Tax Statements

      Reference for all employees who have inquiries about W-2 forms and tax statements. Audience: Employees

      000001202 Tufts Support Services Last Published -5/5/17
      0
    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -7/17/17
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -8/15/17
      0
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -10/17/17
      0
    • Verification of Employment (General)

      Reference for employees who have inquiries regarding the process for employment verification. Audience: All employees

      000001178 Tufts Support Services Last Published -9/28/17
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -9/12/17
      4.50
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -10/3/17
      0
    • Working Hours

      Reference for all employees who have inquiries about work hours at the University. Audience: Employees

      000001135 Tufts Support Services Last Published -8/8/17
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -9/28/17
      0
    • Vacation Payout

      Reference for all employees who have inquiries about payment for accrued, unused vacation. Audience: Managers, Supervisors, Employees

      000001142 Tufts Support Services Last Published -8/8/17
      0
    • Holiday Pay Inquiry

      Reference for employees who have inquiries about pay during University holidays. Audience: Employees

      000001153 Tufts Support Services Last Published -9/14/17
      0
    • Retiree Health and Dental for 2017

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health and Dental Plans at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001206 Tufts Support Services Last Published -9/8/17
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -7/25/17
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process changes to their personal information including changing their address, federal and state tax withholdings, beneficiaries, emergency contacts, and 403(b) retirement plan. This can be done through Employee Self Service (eServe). Audience: Employees

      000001166 Tufts Support Services Last Published -10/17/17
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -9/13/17
      0
    • Post Docs

      Reference for new hires into the Postdoc programs at Tufts. Admission, recruitment, and hiring information can be found on each of the specific programs’ websites.

      000001231 Tufts Support Services Last Published -9/11/17
      0
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -9/13/17
      0
    • MetLife Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -5/11/17
      0
    • Long Term Care

      Reference for grandfathered employees who have inquiries about long term care insurance at Tufts. Audience: Grandfathered Employees

      000001198 Tufts Support Services Last Published -8/1/17
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -5/17/17
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -5/17/17
      0
    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -6/5/17
      0
    • Unable to Hire as Student/Temp in ePAF

      instructions on how to proceed if a user experiences difficulty hiring in ePAF for students and temps

      000001328 Tufts Support Services Last Published -10/13/17
      0
    • Classification and Compensation Review

      Reference for all employees and managers who have inquiries about classification and compensation review for employees at the University. Audience: Managers, Supervisors, Employees

      000001136 Tufts Support Services Last Published -5/17/17
      0
    • Transfers

      Reference for all employees who have inquiries about transfer opportunities at the University. Audience: Managers, Supervisors, Employees

      000001141 Tufts Support Services Last Published -5/17/17
      0
    • Lump Sum Payments/Supplemental Payments

      Reference for all employees who have inquiries about lump sum payments. Audience: Managers, Supervisors, Employees

      000001130 Tufts Support Services Last Published -5/25/17
      0
    • Teaching Supplement

      Reference for all faculty members who have inquiries about the teaching supplement offered at Tufts University. Audience: Faculty

      000001133 Tufts Support Services Last Published -12/8/14
      0
    • What is the Finance Portal?

      Where to locate the finance portal and what is contained within it

      000001261 Tufts Support Services Last Published -3/8/17
      0
    • Market Analysis

      Reference for all employees who have inquiries about market surveys or market analysis conducted by the Compensation department at Tufts. Audience: Employees

      000001131 Tufts Support Services Last Published -5/25/17
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -12/20/16
      0
    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -8/4/17
      0
    • Annual Merit Review

      Reference for all employees who have inquiries about the Merit Review Process for employees at the University. Audience: Managers, Supervisors, Employees

      000001134 Tufts Support Services Last Published -4/28/17
      0
    • Joint Appointment at Tufts

      Describes joint appointments, the , FAQs and who to contact for more information

      000001395 Tufts Support Services Last Published -3/6/17
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -8/15/17
      0
    • Benefits Feeds

      Summarizes benefits feeds by vendor

      000001412 Tufts Support Services Last Published -10/17/17
      0
    • Retirement Plans- 457(b) Non-Qualified Retirement Plans

      All inquiries regarding the 457(b) Retirement Plan should be directed to the Tufts HR Benefits Office. This plan is only available to a specific group of highly compensated employees and officers of Tufts University. Employees must be “invited” to join. Audience: Highly compensated employees

      000001211 Tufts Support Services Last Published -7/13/17
      0
    • Overpayments

      Reference for all employees who have general questions about overpayment of taxes. Audience: Employees

      000001238 Tufts Support Services Last Published -9/15/17
      0
    • Benefits-Unable To Enroll in Benefits

      describes situations that may occur where an employee cannot properly make a benefits election

      000001325 Tufts Support Services Last Published -8/15/17
      0
    • What is an ITIN?

      Describes what the ITIN is used for and how to apply.

      000001364 Tufts Support Services Last Published -4/26/17
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -6/27/17
      0
    • Compensation Structure, Pay Ranges, and Philosophy

      Reference for all employees who have inquiries about the compensation structure, pay ranges, and the compensation philosophy at Tufts University. Audience: Employees

      000001137 Tufts Support Services Last Published -5/25/17
      0
    • Progression Pay / Career Paths

      Reference for all employees who have inquiries about progression pay and potential career paths at Tufts University. Audience: Managers, Supervisors, Employees

      000001140 Tufts Support Services Last Published -5/25/17
      0
    • Promotions

      Reference for all employees who have inquiries about promotion opportunities at the University. Audience: Managers, Supervisors, Employees

      000001138 Tufts Support Services Last Published -5/25/17
      0
    • Loans (Advances)

      Reference for all employees who have inquiries about loans at Tufts University. Audience: Employees

      000001143 Tufts Support Services Last Published -4/15/17
      0
    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/17/17
      0
    • Garnishments

      Reference for all employees who have inquiries about the policy around garnishments at the University. Audience: Employees

      000001149 Tufts Support Services Last Published -4/15/17
      0
    • Off-Cycle Check Requests

      Reference for all employees who have inquiries about off-pay-cycle check requests. Audience: Managers, Supervisors, Employees

      000001152 Tufts Support Services Last Published -4/15/17
      0
    • FLSA or Exempt/Non-Exempt

      Reference for all employees who have inquiries about FLSA, or the Fair Labor Standards Act, and their status as either Exempt or Non-Exempt employees. Audience: Managers, Supervisors, Employees

      000001132 Tufts Support Services Last Published -4/18/17
      0
    • Charitable Deductions

      Reference for all employees who have inquiries about charitable deductions at Tufts University. Audience: Employees

      000001154 Tufts Support Services Last Published -4/17/17
      0