Declined Corporate Card/PCard
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First Published :Tue Sep 23 18:49:23 GMT 2014
Last Modified :Wed Apr 18 17:22:29 GMT 2018
Last Published :Wed Apr 18 17:22:29 GMT 2018
What to do when your Corporate Card or PCard has been declined
For security reasons, Tufts does not give your social security number nor mother’s maiden name to the bank.
If your card is being declined, you will need to contact the bank (JP Morgan Chase) at 800-316-6056.
The bank will verify your identity by asking for (1) your Employee ID number (which you should enter in lieu of your social security number) and (2) the password you selected on your application to obtain the Corporate Card/PCard.
Please keep in mind that the PCard can’t be used for travel related expenses (i.e. hotels, car rentals). The transaction limit is $5,000.
In April 2018, a block was placed on PCards so that they can no longer be used to pay for Temp Help. If you had a Temp at that time and were paying via pCard, please contact John Homich in Purchasing to determine how payment can be made going forward (create an eReq and pay invoices via AP or transition the Temp to the TuftsTemps system).