Purchase Order: How do I Clear a Match Exception?
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First Published :Wed Oct 01 16:53:11 GMT 2014
Last Modified :Wed May 11 15:35:53 GMT 2022
Last Published :Wed May 11 15:35:53 GMT 2022
how to resolve a discrepancy between an invoice amount and a PO amount
A match exception occurs when the invoice amount exceeds the purchase order amount. For example, if the PO is issued for $100 and the invoice is received with a greater value, this is what causes a match exception. The exception could be the sum of the invoices or an individual invoice. If a match exception occurs, the requester will receive an email from TSS with further instructions. NOTE: a match exception does not occur when shipping is paid by AP without those charges being included in the PO amount.
In most instances, to resolve the match exception, one will need to complete a change order to increase the PO. Once the PO is approved the match exception will be cleared automatically.
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