TSS - Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

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First Published  :Mon Dec 01 06:40:09 GMT 2014
Last Modified  :Thu Oct 10 20:24:37 GMT 2019
Last Published  :Thu Oct 10 20:24:37 GMT 2019
Summary :  Reference for employees who have inquiries about opportunities for counseling available at Tufts University or about the Employee Assistance Program. Audience: Employees, Eligible dependents, and Household members


Primary Information

    2019 AccessTufts Benefits Information

    Employee Assistance Program (EAP)

    Our EAP provider is KGA.
    Referrals are also available through the Jumbo Health Center at 617-627-0467 - open 24/7 The EAP is a confidential counseling service providing professional help to you, your dependents, and household members for any type of personal problem such as couples, parent/child, or elder issues, stress, financial or legal difficulties, alcohol or drugs. EAP services include initial assessment, up to 3 visits of short-term counseling, referral and follow-up.  

    Tufts University has contracted with an outside organization, AllOne Health Resources for 2018 and KGA for 2019, to provide free and confidential counseling on both personal and professional problems, work and family life, health and wellness, and other kinds of work/life issues.
    Areas where the Tufts University EAP can help:
    • Child Care
    • Illness Management
    • Job/Career
    • Grief/Loss
    • Sexual Harassment
    • Re-Organization
    • AIDS
    • Elder Care
    • Child Rearing
    • Phobias
    • Dual-Career
    • Alcohol/Drug Abuse
    • Life Changes
    • Legal Issues/advice
    • Depression
    • Couples’ Issues
    • Eating Disorders
    • Financial Crisis
    • Work/Family Conflicts
    • Downsizing
    • Anxiety
    • Trauma
    • Single Parenting
    • Stress
    Legal Services
    The EAP also provides free and confidential Legal Services. You will receive a free 30-minute office or telephone consultation per legal matter and a 25% discount for additional services provided by a contracted lawyer. Please note that this service excludes job-related legal issues. Simply call the EAP at (800) 451-1834 (AllOneHealth through 2018) or (800) 648-9557 (KGA 10/22/18 and ongoing) and you will be connected to an attorney who can help you.
    Financial Services
    You will also receive a free 30-minute telephone consultation per financial matter by a Certified Financial Planner. When you call the EAP at (800) 451-1834 (AllOneHealth) or (800) 648-9557 (KGA 10/22/18 and ongoing), you will be connected to a financial planner who can help you.
    The EAP website (AllOneHealth) or www.kereer.com for KGA is a wonderful and comprehensive Work-Life resource where you can find information on everything from what to look for in a Child Care provider to how to manage your time or your money. There are over 2500 tip sheets, articles and resource guides available at your fingertips. You are also a quick phone call away from a LIVE consultant who can provide you with a personalized report on fully licensed facilities for dependent care (child or elder) when needed for your family. You can access this information and much more on the Tufts EAP website (AllOneHealth) or www.kgreer.com for KGA.
    All employees, eligible dependents, and household members can use the service.
    Vendor Contact Information through 12/31/18:
    AllOne Health Management Solutions
    The Summer Exchange Building
    101 Arch Street, Suite 20
    Boston, MA 02110

    Vendor Contact Information beginning 10/22/18 and ongoing
    Username: tuftsu; password 9557
    Email:  Info@kgreer.com
    (800) 648-9557
    Counselors are available via phone, face to face or online
    Live Chat available 8:30am to 5:00pm EST

Related Information



    Counseling, personal help, eldercare, depression, financial counseling, legal counseling, child care, illness, grief, loss, phobias, dual career, downsizing, multiple careers, alcohol, drugs, anxiety, sexual harassment, life changes, trauma, single parenting, stress, AIDS, couple’s issues, eating disorders, work/life balance,KGA,AllOneHealth