TSS - Knowledge Base

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    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -3/23/22
      0
    • Benefits for Academic Year Employees

      Describes the benefits and payment process for those who are not employed during the summer months.

      000001302 Tufts Support Services Last Published -3/24/22
      0
    • Employee Assistance Program (EAP)

      Reference for employees who have inquiries about opportunities for counseling available at Tufts University or about the Employee Assistance Program. Audience: Employees, Eligible dependents, and Household members

      000001193 Tufts Support Services Last Published -2/9/22
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -2/9/22
      0.50
    • Travel Overview

      Travel Policy described

      000001070 Tufts Support Services Last Published -3/14/22
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -3/31/22
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -2/27/23
      0
    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -3/24/22
      0
    • Benefits-Unable To Enroll in Benefits

      describes situations that may occur where an employee cannot properly make a benefits election

      000001325 Tufts Support Services Last Published -5/11/22
      0
    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -3/4/22
      0
    • Social Security Income Benefits

      information pertaining to SSI benefits while working or in retirement

      000001303 Tufts Support Services Last Published -5/11/22
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -2/16/22
      4.50
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -7/14/22
      0
    • Life Events

      000001559 Tufts Support Services Last Published -2/22/22
      0
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -2/4/22
      0
    • Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -1/24/23
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -2/8/22
      0
    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -3/31/22
      0
    • BCBS Health Plan Fitness & Weight Loss Reimbursements

      Reference for benefits eligible employees who have inquiries about benefits/reimbursement for Fitness or Weight Watchers. Audience: All benefits eligible employees

      000001194 Tufts Support Services Last Published -3/23/23
      0
    • Retiree Health and Dental

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001486 Tufts Support Services Last Published -12/6/22
      0
    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -4/20/22
      0
    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/20/22
      0
    • Reduction in Work Hours

      Reference for benefit eligible employees who have inquiries about what happens to their benefits if their hours are reduced from full time to a minimum of 17.5 hours or to a schedule that falls below 17.5 hours a week.

      000001401 Tufts Support Services Last Published -3/25/22
      0
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -2/8/22
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -4/15/22
      5.00
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -2/15/22
      0
    • Finance & Planning/Cost & Capital Analysis

      Describes information about the office, as well as links to fringe benefit rates by employee type and indirect cost rates by campus.

      000001314 Tufts Support Services Last Published -3/4/22
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -2/8/22
      0
    • Health and Wellness (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Jumbo Health Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -2/16/22
      0
    • Sabbatical/Academic Leaves of Absence

      Reference for benefits eligible employees who have inquiries about Sabbatical or Academic Leaves of Absence. Audience: Benefits Eligible Employees

      000001226 Tufts Support Services Last Published -5/10/22
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -10/20/22
      0
    • Personal Days

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -2/15/22
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -2/4/22
      0
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -5/17/22
      0
    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -4/11/22
      0
    • Bonus Days

      Describes what a bonus day is and who is eligible

      000001293 Tufts Support Services Last Published -2/15/22
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -2/16/22
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -2/14/22
      0
    • FLSA or Exempt/Non-Exempt

      Reference for all employees who have inquiries about FLSA, or the Fair Labor Standards Act, and their status as either Exempt or Non-Exempt employees. Audience: Managers, Supervisors, Employees

      000001132 Tufts Support Services Last Published -5/10/22
      0
    • Metro Credit Union

      Reference for employees who have inquiries about Metro Credit Union. Audience: All Employees

      000001201 Tufts Support Services Last Published -3/24/22
      0
    • New Hire Orientation

      Reference for inquiries on new hire orientation from internal and external new hires, and hiring managers.

      000001120 Tufts Support Services Last Published -5/9/22
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -3/14/23
      2.62
    • Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -6/16/22
      0
    • Cigna International

      Information about Cigna open enrollment for Tufts employees working out of the country.

      000001352 Tufts Support Services Last Published -3/23/22
      0
    • Software Licenses

      Information pertaining to TTS programs for employees

      000001018 Tufts Support Services Last Published -5/11/22
      0
    • Hiring a Temporary Worker-Agency and Non-Agency

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts as it relates to agency employment, contingency work, temporary work assignments and temporary hiring. Audience: All internal hiring managers and external workers wishing to be temporary workers at Tufts

      000001263 Tufts Support Services Last Published -7/5/22
      0
    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -3/25/22
      0
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -6/28/22
      0
    • Sales Tax Exemptions for Tufts

      Provides information about sales tax exemptions when purchasing on behalf of Tufts.

      000001264 Tufts Support Services Last Published -1/6/23
      4.50
    • Student Summer Employment

      This summarizes considerations for student employment over the summer

      000001627 Tufts Support Services Last Published -8/5/22
      0