TSS - Knowledge Base

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    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -5/8/17
      0
    • Benefits for Academic Year Employees

      Describes the benefits and payment process for those who are not employed during the summer months.

      000001302 Tufts Support Services Last Published -6/23/15
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    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -4/18/17
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    • Employee Self Service

      Reference for all employees who have inquiries about how to use Employee Self Service on the Tufts HR website. Audience: Employees

      000001125 Tufts Support Services Last Published -4/18/17
      0
    • Crosby Commuter Benefits

      Reference for employees who have inquiries about commuter benefits at Tufts. Audience: All Active, Regularly Scheduled Employees

      000001191 Tufts Support Services Last Published -11/14/16
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    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -4/18/17
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    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -4/20/16
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    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -12/20/16
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    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -4/18/17
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    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -5/15/17
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    • Retiree Health & Dental Benefits Consultations

      Reference for benefits eligible employees who have inquiries about various benefit consultations. Audience: Benefits Eligible Employees, Retirees

      000001207 Tufts Support Services Last Published -4/18/17
      0
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -6/16/17
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    • Social Security Income Benefits

      information pertaining to SSI benefits while working or in retirement

      000001303 Tufts Support Services Last Published -7/1/15
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    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -6/1/17
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    • Retirement Plans- Tufts University 401 (a) Basic Retirement Plan

      Reference for benefits eligible employees who have inquiries about the 401(a) Basic Retirement Plan at Tufts. Audience: Benefits Eligible Employees, Retirees, Former Employees Specifically excluded groups: Post-Doctoral employees and employees without a social security number.

      000001216 Tufts Support Services Last Published -6/5/17
      0
    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -5/17/17
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    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -5/17/17
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    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -5/17/17
      0
    • Retiree Health and Dental

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health and Dental Plans at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001206 Tufts Support Services Last Published -4/18/17
      0
    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -6/1/17
      0
    • Termination Processing (Involuntary)

      Reference for employees who have payroll-related inquiries when being terminated from their role at the University. Audience: Terminated employees

      000001144 Tufts Support Services Last Published -4/18/17
      0.25
    • Returning to Work

      Reference for all constituents of Tufts with inquiries about the returning to work after taking a Leave of Absence from Tufts University. Audience: All current Staff Employees (Note: Faculty time off varies by school)

      000001128 Tufts Support Services Last Published -4/26/17
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    • FMLA (Family and Medical Leave Act)

      Reference for all constituents of Tufts with inquiries about the Family Medical Leave Act for employees at Tufts University. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001196 Tufts Support Services Last Published -4/15/17
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -6/14/17
      4.50
    • Post Docs

      Reference for new hires into the Postdoc programs at Tufts. Admission, recruitment, and hiring information can be found on each of the specific programs’ websites.

      000001231 Tufts Support Services Last Published -6/16/17
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    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -4/18/17
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    • Leaves of Absence

      Reference for all constituents of Tufts with inquiries about leaves of absence for employees at the University. Audience: All current staff and faculty

      000001157 Tufts Support Services Last Published -4/26/17
      0
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -6/16/17
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    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -4/18/17
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    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/17/17
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    • Overpayments

      Reference for all employees who have general questions about overpayment of taxes. Audience: Employees

      000001238 Tufts Support Services Last Published -4/17/17
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    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -4/18/17
      0
    • Fitness Reimbursement/Weight Watchers Reimbursement

      Reference for benefits eligible employees who have inquiries about benefits/reimbursement for Fitness or Weight Watchers. Audience: All benefits eligible employees

      000001194 Tufts Support Services Last Published -4/18/17
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    • What is Form 1095--C?

      Describes the form in conjunction with the Affordable Care Act

      000001365 Tufts Support Services Last Published -5/15/17
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    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -4/25/17
      0
    • Retirement Planning - Documents to Review

      Reference for benefits eligible employees who have inquiries about retirement planning or are interested in pre-retirement consultations. Audience: Benefits Eligible Employees

      000001218 Tufts Support Services Last Published -5/2/17
      0
    • Hiring Temporary Staff

      Information about outside temp agencies and any HR involvement.

      000001263 Tufts Support Services Last Published -4/18/17
      0
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -1/13/17
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -5/17/17
      0
    • Reduction in Work Hours

      Reference for benefit eligible employees who have inquiries about what happens to their benefits if their hours are reduced from full time to a minimum of 17.5 hours or to a schedule that falls below 17.5 hours a week.

      000001401 Tufts Support Services Last Published -4/20/17
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process changes to their personal information including changing their address, federal and state tax withholdings, beneficiaries, emergency contacts, and 403(b) retirement plan. This can be done through Employee Self Service (eServe). Audience: Employees

      000001166 Tufts Support Services Last Published -4/18/17
      0
    • New Hire Orientation

      Reference for inquiries on new hire orientation from internal and external new hires, and hiring managers.

      000001120 Tufts Support Services Last Published -4/28/17
      0
    • Extended Illness Pay (EIP)

      Reference for all constituents of Tufts with inquiries about Extended Illness Pay during Medical Leave at the University. Audience: Non-exempt employees and staff employees absent more than 20 consecutive days

      000001159 Tufts Support Services Last Published -4/15/17
      0
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -4/15/17
      0
    • Long Term Care

      Reference for grandfathered employees who have inquiries about long term care insurance at Tufts. Audience: Grandfathered Employees

      000001198 Tufts Support Services Last Published -5/4/17
      0
    • Retirement Plans- 457(b) Non-Qualified Retirement Plans

      All inquiries regarding the 457(b) Retirement Plan should be directed to the Tufts HR Benefits Office. This plan is only available to a specific group of highly compensated employees and officers of Tufts University. Employees must be “invited” to join. Audience: Highly compensated employees

      000001211 Tufts Support Services Last Published -12/6/16
      0
    • FLSA or Exempt/Non-Exempt

      Reference for all employees who have inquiries about FLSA, or the Fair Labor Standards Act, and their status as either Exempt or Non-Exempt employees. Audience: Managers, Supervisors, Employees

      000001132 Tufts Support Services Last Published -4/18/17
      0
    • Verification of Employment (General)

      Reference for employees who have inquiries regarding the process for employment verification. Audience: All employees

      000001178 Tufts Support Services Last Published -6/22/17
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -6/22/17
      0
    • Promotions

      Reference for all employees who have inquiries about promotion opportunities at the University. Audience: Managers, Supervisors, Employees

      000001138 Tufts Support Services Last Published -5/25/17
      0
    • New Hire Process

      Reference for hiring managers who need to process a new hire that has accepted his/her offer.

      000001121 Tufts Support Services Last Published -4/18/17
      0.00
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -6/8/17
      0
    • Exit Interviews

      Reference for all employees of Tufts with inquiries about the exit interviews process at the University. Audience: All current staff employees

      000001174 Tufts Support Services Last Published -6/14/17
      0
    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -4/15/17
      0
    • Cigna International Open Enrollment

      Information about Cigna open enrollment for Tufts employees working out of the country.

      000001352 Tufts Support Services Last Published -5/17/17
      0
    • MMLA (Massachusetts Maternity Leave Act)

      Reference for benefits eligible employees who have inquiries about their rights under MMLA as employees of Tufts University. Audience: Benefits Eligible Employees

      000001228 Tufts Support Services Last Published -2/2/16
      0
    • Best Doctors

      Reference for benefits eligible employees who have inquiries about Best Doctors services or third-party medical reviews. Audience: Benefits Eligible Employees

      000001188 Tufts Support Services Last Published -4/15/17
      0
    • Personal Data Change (Legal Name)

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -4/18/17
      5.00
    • Metro Credit Union

      Reference for employees who have inquiries about Metro Credit Union. Audience: All Employees

      000001201 Tufts Support Services Last Published -4/15/17
      0
    • Dependent Social Security Number Audit

      Summarizes the Affordable Care Act's regulation that institutions obtain the SSN for dependents.

      000001346 Tufts Support Services Last Published -5/24/17
      0
    • Wellness Programs (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Wellness Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -5/24/17
      0
    • Finance & Planning/Cost & Capital Analysis

      Describes information about the office, as well as links to fringe benefit rates by employee type and indirect cost rates by campus.

      000001314 Tufts Support Services Last Published -7/29/15
      0
    • Bonus Days

      Describes what a bonus day is and who is eligible

      000001293 Tufts Support Services Last Published -3/27/17
      0
    • Sabbatical/Academic Leaves of Absence

      Reference for benefits eligible employees who have inquiries about Sabbatical or Academic Leaves of Absence. Audience: Benefits Eligible Employees

      000001226 Tufts Support Services Last Published -12/8/14
      0
    • Health Advocate

      Provides information about the Health Advocate benefit for employees

      000001353 Tufts Support Services Last Published -3/14/16
      0
    • Child/Adult/Elder Backup Care Services (Care.com)

      Reference: employees who have inquiries about child care and elder care opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled employees

      000001190 Tufts Support Services Last Published -4/18/17
      0
    • Tufts University Pharmacy Program

      Summarizes the pharmacy benefits that are inclusive within the three medical insurance programs

      000001288 Tufts Support Services Last Published -4/18/17
      0
    • Leave Documentation

      Reference for benefits eligible employees who have inquiries about the required leave documentation when taking a leave of absence from the University. Audience: Benefits Eligible Employees

      000001227 Tufts Support Services Last Published -12/8/14
      0
    • MetLife Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -5/11/17
      0
    • Death in the Family (Sympathy Days)

      Reference for all employees of Tufts with inquiries about the University policy regarding a death in the family/sympathy days. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001176 Tufts Support Services Last Published -4/15/17
      0
    • Relocation and Moving Expenses/Programs

      Reference for employees with inquiries about moving and relocation expenses/services at Tufts university. Audience: New and current active, regularly scheduled employees

      000001205 Tufts Support Services Last Published -4/15/17
      0
    • Software Licenses

      Information pertaining to TTS programs for employees

      000001018 Tufts Support Services Last Published -12/7/14
      0