TSS - Knowledge Base

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    • Travel Overview

      Travel Policy described

      000001070 Tufts Support Services Last Published -3/14/22
      0
    • Student Travel: Reimbursement vs Scholarship

      Describes the difference between student travel reimbursement and scholarship. Also gives information about booking and how to report expenses.

      000001061 Tufts Support Services Last Published -3/1/22
      0
    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -5/10/22
      0
    • How are unused airline tickets handled?

      Information for constituents regarding unused airline tickets in the event a trip is postponed or cancelled.

      000001252 Tufts Support Services Last Published -4/12/22
      0
    • Tufts Staff/Faculty ID Card

      Reference for staff and faculty on how to obtain a Tufts Employee ID card.

      000001122 Tufts Support Services Last Published -3/16/22
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    • Metro Credit Union

      Reference for employees who have inquiries about Metro Credit Union. Audience: All Employees

      000001201 Tufts Support Services Last Published -3/24/22
      0
    • e-Commerce at Tufts

      describes what is needed to conduct e-commerce with payments to Tufts

      000001465 Tufts Support Services Last Published -3/4/22
      0
    • Tax Forms Distributed by Tufts

      Summarizes the tax documents generated and distributed by Tufts and defines the tax documents.

      000001277 Tufts Support Services Last Published -3/30/22
      0
    • Joint Appointment at Tufts

      Describes joint appointments, the , FAQs and who to contact for more information

      000001395 Tufts Support Services Last Published -3/22/22
      0
    • Tufts Travel Portal

      Information about Travel at Tufts

      000001065 Tufts Support Services Last Published -5/11/22
      0
    • What Expenses will Tufts Not Reimburse?

      This will describe certain expenses for which Tufts will not reimburse the employee, student or visitor.

      000001005 Tufts Support Services Last Published -5/11/22
      0
    • What is the SUA payment method?

      Description of the Single Use Account program for suppliers doing business with Tufts

      000001295 Tufts Support Services Last Published -3/4/22
      0
    • Zip Cars at Tufts

      Information about using Zip Cars from campuses

      000001266 Tufts Support Services Last Published -5/11/22
      0
    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -6/1/22
      3.25
    • Sales Tax Exemptions for Tufts

      Provides information about sales tax exemptions when purchasing on behalf of Tufts.

      000001264 Tufts Support Services Last Published -6/14/22
      4.50
    • TSS Training

      000001442 Tufts Support Services Last Published -6/13/22
      0
    • Jumbo Cash Information

      How to setup or fund JumboCash at Tufts

      000001379 Tufts Support Services Last Published -3/31/22
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -2/9/22
      0.50
    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -3/31/22
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -3/23/22
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    • Travel Insurance

      A summary of travel insurance information for Tufts travelers

      000001372 Tufts Support Services Last Published -5/23/22
      0
    • Overpayments

      Reference for all employees who have general questions about overpayment of taxes. Audience: Employees

      000001238 Tufts Support Services Last Published -4/15/22
      0
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -3/29/21
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -2/16/22
      4.50
    • Per Diem Rates

      Calculate your Per Diem Rate; Learn when receipts are needed

      000001019 Tufts Support Services Last Published -5/9/22
      4.88
    • How To Complete An IDR

      Step by step instructions on how to complete an Interdepartmental Requisition

      000001281 Tufts Support Services Last Published -3/30/22
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -2/14/22
      0
    • Directions To Complete An Expense Transfer

      Step by step instructions to complete an expense transfer form, which corrects a posted non-compensation entry.

      000001278 Tufts Support Services Last Published -3/30/22
      2.75
    • Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -2/4/22
      0
    • Retiree Health and Dental

      Reference for benefits eligible employees/retirees who have inquiries about Retiree Health at Tufts University. Audience: Benefits Eligible Employees and their Eligible Dependents

      000001486 Tufts Support Services Last Published -3/30/22
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -2/16/22
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -3/31/22
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -4/15/22
      5.00
    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -5/10/22
      0
    • Employee Discounts

      read to learn about employee discounts available

      000001080 Tufts Support Services Last Published -2/15/22
      0
    • Arranging Travel Through Egencia

      Will provide instructions on how to book travel with Egencia, a university preferred travel provider.

      000001069 Tufts Support Services Last Published -3/23/22
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    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -2/4/22
      0
    • Health and Wellness (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Jumbo Health Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -2/16/22
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    • Making Payments via Wire Transfer

      Read this article if you would like a wire transfer to be made or a payment in a foreign currency check.

      000001051 Tufts Support Services Last Published -3/15/22
      0
    • What is a Blanket Order?

      Describes a blanket order/requisition/purchase order

      000001016 Tufts Support Services Last Published -3/24/22
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    • Finance Log In Issues

      difficulty with logging in while working off site

      000001034 Tufts Support Services Last Published -5/13/22
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    • What is the Finance Portal?

      Where to locate the finance portal and what is contained within it

      000001261 Tufts Support Services Last Published -5/13/22
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    • Life Events

      000001559 Tufts Support Services Last Published -2/22/22
      0
    • University Property

      Audience: All Employees, Staff, Faculty, and Students

      000001163 Tufts Support Services Last Published -5/9/22
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -5/17/22
      2.62
    • Data Warehouse Access

      To view Data Warehouse PeopleSoft Reports

      000001013 Tufts Support Services Last Published -3/4/22
      0
    • Pay Days / Pay Cycle- HR/Payroll

      Reference for all employees, faculty, and management with inquiries about pay day schedules and the pay cycle at Tufts. Audience: Faculty, Staff

      000001239 Tufts Support Services Last Published -3/14/22
      0
    • Restricted Commodity Purchases

      This article will detail what constitutes restricted items in procurement.

      000001104 Tufts Support Services Last Published -5/11/22
      0
    • Compensation Structure, Pay Ranges, and Philosophy

      Reference for all employees who have inquiries about the compensation structure, pay ranges, and the compensation philosophy at Tufts University. Audience: Employees

      000001137 Tufts Support Services Last Published -5/20/22
      0
    • International Employees – Tax Treaties

      Reference for all international employees who have general questions about taxes and tax treaties. Audience: International Employees

      000001203 Tufts Support Services Last Published -3/24/22
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -3/25/22
      0
    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -3/23/22
      0
    • Hiring a Temporary Worker-Agency and Non-Agency

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts as it relates to agency employment, contingency work, temporary work assignments and temporary hiring. Audience: All internal hiring managers and external workers wishing to be temporary workers at Tufts

      000001263 Tufts Support Services Last Published -3/10/22
      0
    • What is elist?

      Information about elist at Tufts, how to create, subscribe, etc.

      000001385 Tufts Support Services Last Published -5/11/22
      0
    • Cigna International

      Information about Cigna open enrollment for Tufts employees working out of the country.

      000001352 Tufts Support Services Last Published -3/23/22
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    • Ergonomics at Work

      Provides contact information regarding ergonomically correct environments at Tufts

      000001306 Tufts Support Services Last Published -4/11/22
      0
    • Who can sign contracts?

      A review of who can sign contracts between Tufts University and external suppliers

      000001398 Tufts Support Services Last Published -5/11/22
      0
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -2/8/22
      0
    • Mortgage Discount Program

      Reference employees with inquiries about the mortgage discount program at Tufts university. Audience: New and current active, regularly-scheduled employees

      000001204 Tufts Support Services Last Published -3/30/22
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -2/4/22
      0
    • Smoking at Work

      Reference for all constituents of Tufts with inquiries about the smoking policy at the University. Audience: All current Employees, Staff, Faculty, temporary workers, contractors and all other people employed by Tufts University

      000001214 Tufts Support Services Last Published -3/30/22
      0
    • Employee Assistance Program (EAP)

      Reference for employees who have inquiries about opportunities for counseling available at Tufts University or about the Employee Assistance Program. Audience: Employees, Eligible dependents, and Household members

      000001193 Tufts Support Services Last Published -2/9/22
      0
    • Personnel Records

      Reference for all employees, staff, faculty who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001212 Tufts Support Services Last Published -4/20/22
      0
    • Auto and Home Insurance Program

      Reference for employees who have inquiries about group discounted auto and home insurance opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled Employees

      000001200 Tufts Support Services Last Published -6/16/22
      0
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -2/15/22
      0
    • University Holidays

      Reference for all constituents of Tufts with inquiries about time off on University holidays. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001155 Tufts Support Services Last Published -2/15/22
      0
    • Sexual Harassment Policy

      Reference for all constituents of Tufts with questions, concerns, or reports of sexual harassment. Audience: All Employees, Staff, Faculty, and Students

      000001209 Tufts Support Services Last Published -5/10/22
      0
    • Reporting Misconduct

      Reference for all constituents of Tufts with questions or concerns about reporting an incident of misconduct at the University. Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All current Employees, Staff, Faculty, Temporary workers or Contract employees and Students

      000001213 Tufts Support Services Last Published -5/11/22
      0
    • Progression Pay / Career Paths

      Reference for all employees who have inquiries about progression pay and potential career paths at Tufts University. Audience: Managers, Supervisors, Employees

      000001140 Tufts Support Services Last Published -3/30/22
      0
    • Equal Employment Opportunity

      Reference for all employees, staff, faculty and students who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: All employees, students, faculty

      000001232 Tufts Support Services Last Published -3/30/22
      0
    • Affirmative Action Policy

      Reference for employees with inquiries about the Affirmative Action Policy, Equal Employment, and issues regarding nondiscrimination and equal representation at Tufts. Audience: All Employees, Staff, Faculty

      000001177 Tufts Support Services Last Published -5/11/22
      0
    • Personal Days

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -2/15/22
      0
    • Business Conduct Policy

      Reference for constituents who have inquiries about Tufts Business Conduct Policy, which outlines appropriate business behavior as an employee of the University. Audience: All employees, staff, students and faculty

      000001175 Tufts Support Services Last Published -5/10/22
      0
    • Death in the Family (Bereavement Time)

      Reference for all employees of Tufts with inquiries about the University policy regarding a death in the family/sympathy days. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001176 Tufts Support Services Last Published -2/16/22
      0
    • Employee Handbook

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: This information applies to staff employees who work more than 17.5 hours only, or all employees who are covered by the employee handbook, not by CBA or contract employment For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook.

      000001180 Tufts Support Services Last Published -4/20/22
      0
    • Direct Deposit for Payroll

      Reference for employees who have inquiries about direct deposit. Audience: Employees

      000001148 Tufts Support Services Last Published -5/26/22
      0
    • Jury Duty

      Reference for all constituents of Tufts with inquiries about the University policy regarding jury duty. Audience: Jury duty rights apply to all current Employees, Staff, Faculty, Student workers as outlined under Massachusetts General Laws. Jury Duty Paid Time Off Policies - Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001233 Tufts Support Services Last Published -2/15/22
      0
    • Contact TSS

      Information on how to contact TSS

      000001007 Tufts Support Services Last Published -5/11/22
      1.38
    • W-2 and Tax Statements

      Reference for all employees who have inquiries about W-2 forms and tax statements. Audience: Employees

      000001202 Tufts Support Services Last Published -3/4/22
      0
    • Pay Adjustments

      Reference for all employees who have inquiries about pay adjustments to their salary at the University. Audience: Employees, Managers

      000001183 Tufts Support Services Last Published -5/13/22
      0
    • Preferred Name

      000001490 Tufts Support Services Last Published -5/11/22
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -3/10/22
      0
    • International Travel Registry

      Information about travel registry for international travel.

      000001267 Tufts Support Services Last Published -2/25/22
      0
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -6/28/22
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -2/8/22
      0
    • Promotions, Demotions, and Transfers

      Reference for employees who have inquiries about job movement within the University, including promotions, demotions, or transfers. Audience: Employees

      000001418 Tufts Support Services Last Published -5/10/22
      0
    • Job Codes

      Job codes in ePaf

      000001357 Tufts Support Services Last Published -3/9/22
      0
    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/20/22
      0
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -5/17/22
      0
    • What is SIS?

      Information about SIS: the student information system.

      000001297 Tufts Support Services Last Published -3/25/22
      0
    • Training Programs Available

      Reference for employees interested in learning about available HR related training programs and workshops. Audience: Staff, Faculty

      000001110 Tufts Support Services Last Published -6/7/22
      0
    • Student Health Insurance

      Information for students looking for health insurance

      000001371 Tufts Support Services Last Published -3/23/22
      0
    • TSS Hours of Operation

      Hours of Operation on all three campuses

      000001234 Tufts Support Services Last Published -1/21/22
      0
    • New Hire Orientation

      Reference for inquiries on new hire orientation from internal and external new hires, and hiring managers.

      000001120 Tufts Support Services Last Published -5/9/22
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -5/10/22
      0
    • Software Licenses

      Information pertaining to TTS programs for employees

      000001018 Tufts Support Services Last Published -5/11/22
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -2/8/22
      0
    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -4/11/22
      0
    • FLSA or Exempt/Non-Exempt

      Reference for all employees who have inquiries about FLSA, or the Fair Labor Standards Act, and their status as either Exempt or Non-Exempt employees. Audience: Managers, Supervisors, Employees

      000001132 Tufts Support Services Last Published -5/10/22
      0
    • Accommodations in the Workplace

      Provides information regarding accommodations or special work equipment needed in order to fulfill job responsibilities

      000001464 Tufts Support Services Last Published -3/30/22
      0