TSS - Knowledge Base

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    • University Holidays

      Reference for all constituents of Tufts with inquiries about time off on University holidays. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001155 Tufts Support Services Last Published -3/8/18
      0
    • Holiday Pay Inquiry

      Reference for employees who have inquiries about pay during University holidays. Audience: Employees

      000001153 Tufts Support Services Last Published -3/8/18
      0
    • Tufts University-Funded Retirement Plan 401(a)

      Reference for benefits eligible employees who have inquiries about the Tufts-Funded Retirement Plan 401(a) Audience: Benefits Eligible Employees, Retirees, Former Employees Specifically excluded groups: Post-Doctoral employees and employees without a social security number.

      000001216 Tufts Support Services Last Published -10/30/18
      0
    • Self-Funded Retirement Plan 403(b)

      Reference for benefits eligible employees who have inquiries about the 403(b) Voluntary Retirement Plan at Tufts. Audience: Benefits Eligible Employees, Post docs ,(403(b), Retirees, Former Employees

      000001217 Tufts Support Services Last Published -11/6/18
      2.25
    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -4/15/17
      0
    • Child/Adult/Elder Backup Care Services (Care.com)

      Reference: employees who have inquiries about child care and elder care opportunities through the benefits program at Tufts. Audience: All active, regularly-scheduled employees

      000001190 Tufts Support Services Last Published -10/24/18
      0
    • Bonus Days

      Describes what a bonus day is and who is eligible

      000001293 Tufts Support Services Last Published -9/24/18
      0
    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -11/15/18
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -7/27/18
      4.50
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -11/15/18
      0
    • FMLA (Family and Medical Leave Act)

      Reference for all constituents of Tufts with inquiries about the Family Medical Leave Act for employees at Tufts University. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001196 Tufts Support Services Last Published -4/18/18
      0
    • Tufts Health Insurance Plan- Quality Tiered Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Quality Tiered Plan. Audience: Benefits Eligible Employees & Dependents

      000001220 Tufts Support Services Last Published -10/31/18
      0
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -10/24/18
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -11/13/18
      0
    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -10/24/18
      0
    • Tufts Health Insurance Plan- Traditional Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Traditional Plan. Audience: Benefits Eligible Employees & Dependents

      000001221 Tufts Support Services Last Published -10/31/18
      0
    • Tufts Health Insurance Plan- Value Plan

      Reference for benefits eligible employees who have inquiries about the Tufts Health Insurance options, specifically the Value Plan. Audience: Benefits Eligible Employees & Dependents

      000001222 Tufts Support Services Last Published -10/31/18
      0
    • Delta Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -10/24/18
      0
    • Staff (non-faculty) Tuition Reimbursement Program

      Reference for current benefits eligible, full-time Staff employees who have inquiries about the tuition reimbursement program at Tufts. Audience: Benefits Eligible Staff

      000001219 Tufts Support Services Last Published -10/24/18
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -10/24/18
      0
    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -9/10/18
      0
    • Fitness Reimbursement/Weight Watchers Reimbursement

      Reference for benefits eligible employees who have inquiries about benefits/reimbursement for Fitness or Weight Watchers. Audience: All benefits eligible employees

      000001194 Tufts Support Services Last Published -10/24/18
      0
    • Employee Handbook

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: This information applies to staff employees who work more than 17.5 hours only, or all employees who are covered by the employee handbook, not by CBA or contract employment For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook.

      000001180 Tufts Support Services Last Published -4/17/17
      0
    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -10/24/18
      0
    • Working Hours

      Reference for all employees who have inquiries about work hours at the University. Audience: Employees

      000001135 Tufts Support Services Last Published -8/8/17
      0
    • Joint Appointment at Tufts

      Describes joint appointments, the , FAQs and who to contact for more information

      000001395 Tufts Support Services Last Published -9/11/18
      0
    • Guest/Student Travel Overview

      Providing information about travel reports and arrangements for non-employees.

      000001044 Tufts Support Services Last Published -3/21/17
      0
    • Student Travel Overview

      Describes booking and expensing travel for students

      000001061 Tufts Support Services Last Published -3/24/17
      0
    • Emergency Closings

      Reference for all current employees and faculty that have inquiries about emergency closings or early release at the University. Audience: Employees, Faculty, Staff

      000001173 Tufts Support Services Last Published -3/8/18
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -11/5/18
      0.50
    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -10/24/18
      0
    • What is ACA?

      Summarizes the ACA (Affordable Care Act)

      000001368 Tufts Support Services Last Published -11/8/18
      0
    • MMLA (Massachusetts Maternity Leave Act)

      Reference for benefits eligible employees who have inquiries about their rights under MMLA as employees of Tufts University. Audience: Benefits Eligible Employees

      000001228 Tufts Support Services Last Published -2/2/16
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -6/27/17
      0
    • Leave Documentation

      Reference for benefits eligible employees who have inquiries about the required leave documentation when taking a leave of absence from the University. Audience: Benefits Eligible Employees

      000001227 Tufts Support Services Last Published -4/18/18
      0
    • Crosby Commuter Benefits

      Reference for employees who have inquiries about commuter benefits at Tufts. Audience: All Active, Regularly Scheduled Employees

      000001191 Tufts Support Services Last Published -11/14/16
      0
    • Jury Duty

      Reference for all constituents of Tufts with inquiries about the University policy regarding jury duty. Audience: Jury duty rights apply to all current Employees, Staff, Faculty, Student workers as outlined under Massachusetts General Laws. Jury Duty Paid Time Off Policies - Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001233 Tufts Support Services Last Published -8/8/17
      0
    • Wellness Programs (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Wellness Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -10/25/18
      0
    • Death in the Family (Sympathy Days)

      Reference for all employees of Tufts with inquiries about the University policy regarding a death in the family/sympathy days. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001176 Tufts Support Services Last Published -9/28/18
      0
    • Personal Time

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -11/15/18
      0
    • Employee Self Service

      Reference for all employees who have inquiries about how to use Employee Self Service on the Tufts HR website. Audience: Employees

      000001125 Tufts Support Services Last Published -4/18/17
      0
    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -10/25/18
      3.25
    • MetLaw- Hyatt Legal Plans

      Reference for benefits eligible employees who have inquiries about legal services available through the benefits program at Tufts. Audience: All Benefits Eligible Employees

      000001199 Tufts Support Services Last Published -10/24/18
      0
    • Reduction in Work Hours

      Reference for benefit eligible employees who have inquiries about what happens to their benefits if their hours are reduced from full time to a minimum of 17.5 hours or to a schedule that falls below 17.5 hours a week.

      000001401 Tufts Support Services Last Published -4/20/17
      0
    • Retirement Plans- 457(b) Non-Qualified Retirement Plans

      All inquiries regarding the 457(b) Retirement Plan should be directed to the Tufts HR Benefits Office. This plan is only available to a specific group of highly compensated employees and officers of Tufts University. Employees must be “invited” to join. Audience: Highly compensated employees

      000001211 Tufts Support Services Last Published -11/14/18
      0
    • Pay Adjustments

      Reference for all employees who have inquiries about pay adjustments to their salary at the University. Audience: Employees, Managers

      000001183 Tufts Support Services Last Published -3/8/18
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -7/12/18
      0
    • W-2 and Tax Statements

      Reference for all employees who have inquiries about W-2 forms and tax statements. Audience: Employees

      000001202 Tufts Support Services Last Published -5/21/18
      0
    • Best Doctors

      Reference for benefits eligible employees who have inquiries about Best Doctors services or third-party medical reviews. Audience: Benefits Eligible Employees

      000001188 Tufts Support Services Last Published -10/24/18
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -10/1/18
      0
    • Loans (Advances)

      Reference for all employees who have inquiries about loans at Tufts University. Audience: Employees

      000001143 Tufts Support Services Last Published -3/2/18
      0
    • Accidental Death and Dismemberment Insurance (AD&D)

      Reference for benefits eligible employees who have inquiries about Accidental Death and Dismemberment Insurance. Audience: Benefits Eligible Employees

      000001185 Tufts Support Services Last Published -10/30/18
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -9/13/18
      0
    • What Expenses will Tufts Not Reimburse?

      This will describe certain expenses for which Tufts will not reimburse the employee, student or visitor.

      000001005 Tufts Support Services Last Published -6/13/17
      0
    • Fringe Benefit Rates

      Summarizes fringe benefit rates based on employee status.

      000001273 Tufts Support Services Last Published -8/24/18
      0
    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -7/27/18
      0
    • Service Level Agreements

      Reference for all employees with inquiries about service agreements between TSS and the constituent community. Audience: Employees

      000001241 Tufts Support Services Last Published -8/8/17
      0
    • Work Data Change

      Reference for managers employees who have inquiries on how to process changes to their work-related information due to situations such as transfers, promotions, change in supervisors, part-time/full-time, etc. Audience: Managers, Employees

      000001179 Tufts Support Services Last Published -8/2/17
      0
    • Training Programs Available

      Reference for employees interested in learning about available HR related training programs and workshops. Audience: Staff, Faculty

      000001110 Tufts Support Services Last Published -10/2/18
      0
    • Social Security Income Benefits

      information pertaining to SSI benefits while working or in retirement

      000001303 Tufts Support Services Last Published -7/1/15
      0