TSS - Knowledge Base

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    • Benefits New Hire Information & User Guide

      Reference for new benefits eligible employees who have inquiries about the benefits program at Tufts for new hires. Audience: All new benefits eligible employees

      000001186 Tufts Support Services Last Published -3/31/22
      0
    • Timekeeping

      Reference for employees who have questions regarding timekeeping policies and time entry processes. Audience: Non-Exempt Employees

      000001168 Tufts Support Services Last Published -6/28/22
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    • TSS Training

      000001442 Tufts Support Services Last Published -3/14/23
      0
    • Reduction in Work Hours

      Reference for benefit eligible employees who have inquiries about what happens to their benefits if their hours are reduced from full time to a minimum of 17.5 hours or to a schedule that falls below 17.5 hours a week.

      000001401 Tufts Support Services Last Published -3/25/22
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    • Sick and Family Illness Time

      Reference for all constituents of Tufts with inquiries about sick time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001158 Tufts Support Services Last Published -2/15/22
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    • Vacation Time

      Reference for all constituents of Tufts with inquiries about vacation time for employees at the University. Audience: All current staff employees

      000001156 Tufts Support Services Last Published -2/14/22
      0
    • Sabbatical/Academic Leaves of Absence

      Reference for benefits eligible employees who have inquiries about Sabbatical or Academic Leaves of Absence. Audience: Benefits Eligible Employees

      000001226 Tufts Support Services Last Published -5/10/22
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    • Finance & Planning/Cost & Capital Analysis

      Describes information about the office, as well as links to fringe benefit rates by employee type and indirect cost rates by campus.

      000001314 Tufts Support Services Last Published -3/4/22
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    • Purchasing Policies & Guidelines

      For assistance with university policy regarding purchasing and sourcing.

      000001084 Tufts Support Services Last Published -5/11/22
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    • BCBS Health Plan Fitness & Weight Loss Reimbursements

      Reference for benefits eligible employees who have inquiries about benefits/reimbursement for Fitness or Weight Watchers. Audience: All benefits eligible employees

      000001194 Tufts Support Services Last Published -3/23/23
      0
    • University Holidays

      Reference for all constituents of Tufts with inquiries about time off on University holidays. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001155 Tufts Support Services Last Published -2/15/22
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    • Bonus Days

      Describes what a bonus day is and who is eligible

      000001293 Tufts Support Services Last Published -2/15/22
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    • Trial Periods

      Reference for all current, new and newly transferred/promoted staff with inquiries about probationary periods Audience: Employees, Staff

      000001210 Tufts Support Services Last Published -3/25/22
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    • Holiday Pay Inquiry

      Reference for employees who have inquiries about pay during University holidays. Audience: Employees

      000001153 Tufts Support Services Last Published -4/20/22
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    • Personal Days

      Reference for all constituents of Tufts with inquiries about personal time for employees at the University. Audience: Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: Faculty time off varies by school)

      000001161 Tufts Support Services Last Published -2/15/22
      0
    • Resigning/Voluntary Termination of Employment

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Reference for all employees of Tufts with inquiries about resigning or terminating employment with the University. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001215 Tufts Support Services Last Published -2/16/22
      4.50
    • Death in the Family (Bereavement Time)

      Reference for all employees of Tufts with inquiries about the University policy regarding a death in the family/sympathy days. Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001176 Tufts Support Services Last Published -2/16/22
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    • Working Hours

      Reference for all employees who have inquiries about work hours at the University. Audience: Employees

      000001135 Tufts Support Services Last Published -5/11/22
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    • Forms

      Forms that you may need to complete in order to obtain access to a system or complete a process, as well as IRS Tax Forms.

      000001230 Tufts Support Services Last Published -3/8/23
      3.25
    • Corrections to Time Off Entries

      Detailed instructions on how to make corrections to time off entries already made, whether exempt or non-exempt.

      000001265 Tufts Support Services Last Published -7/12/22
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    • Completing Travel Reports

      Policy statement for business & travel reports

      000001460 Tufts Support Services Last Published -5/10/22
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    • Overpayments

      Reference for all employees who have general questions about overpayment of taxes. Audience: Employees

      000001238 Tufts Support Services Last Published -3/24/23
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    • Vision Care Program

      Reference for benefits eligible employees who have inquiries about the Vision Insurance Plan. Audience: Benefits Eligible Employees & Dependents

      000001224 Tufts Support Services Last Published -2/4/22
      0
    • Dental Insurance Program

      Reference for benefits eligible employees who have inquiries about the Delta Dental Insurance Program at Tufts. Audience: Benefits Eligible Employees & Dependents

      000001192 Tufts Support Services Last Published -1/24/23
      0
    • Benefits for Temps

      Information about benefits that those who work on a temporary schedule receive - to inform them as to what services to what they are entitled.

      000001433 Tufts Support Services Last Published -2/27/23
      0
    • I-9 Employment Verification Process

      Reference for employees who have inquiries regarding I-9 forms, employment eligibility, and the process for employment verification. Audience: All US based employees

      000001126 Tufts Support Services Last Published -3/14/23
      2.62
    • W-2 and Tax Statements

      Reference for all employees who have inquiries about W-2 forms and tax statements. Audience: Employees

      000001202 Tufts Support Services Last Published -3/4/22
      0
    • Unemployment

      Reference for all employees who have inquiries about unemployment after leaving the University. Audience: Former/Terminated/Resigned Employees

      000001145 Tufts Support Services Last Published -2/16/22
      0
    • Long Term Disability

      Reference for all constituents of Tufts with inquiries about applying for Long Term Disability. Audience: All current Employees, Staff, Faculty (Note: Faculty time off varies by school)

      000001127 Tufts Support Services Last Published -2/4/22
      0
    • Pay Days / Pay Cycle- HR/Payroll

      Reference for all employees, faculty, and management with inquiries about pay day schedules and the pay cycle at Tufts. Audience: Faculty, Staff

      000001239 Tufts Support Services Last Published -3/14/22
      0
    • Life Events

      000001559 Tufts Support Services Last Published -2/22/22
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    • Benefits Termination Information (COBRA)

      Reference for terminating employees who have questions about the future of their benefits packages after employment termination at Tufts, as well as COBRA continuation of coverage. Audience: Terminating Employees

      000001187 Tufts Support Services Last Published -3/23/22
      0
    • Health and Wellness (including Well Time Policy)

      Reference for benefits eligible employees who have inquiries about the wellness program, Jumbo Health Center, or Well Time at Tufts University. Audience: All current employees and spouses/domestic partners

      000001225 Tufts Support Services Last Published -2/16/22
      0
    • TSS Hours of Operation

      Hours of Operation on all three campuses

      000001234 Tufts Support Services Last Published -1/21/22
      0
    • Jury Duty

      Reference for all constituents of Tufts with inquiries about the University policy regarding jury duty. Audience: Jury duty rights apply to all current Employees, Staff, Faculty, Student workers as outlined under Massachusetts General Laws. Jury Duty Paid Time Off Policies - Audience: All employees who are covered by the employee handbook, not by CBA or contract employment (Note: For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook).

      000001233 Tufts Support Services Last Published -2/15/22
      0
    • Training Programs Available

      Reference for employees interested in learning about available HR related training programs and workshops. Audience: Staff, Faculty

      000001110 Tufts Support Services Last Published -6/7/22
      0
    • Verification of Employment/Mortgage Verifications

      Reference for all current employees and external third parties with questions about basic employment verification and credit inquiries. Audience: Employees, Faculty, Staff, external third parties

      000001160 Tufts Support Services Last Published -10/20/22
      0
    • Personal Data Change

      Reference for employees who have inquiries on how to process a legal name change. Audience: Employees

      000001165 Tufts Support Services Last Published -4/15/22
      5.00
    • Employee Handbook

      Reference for all employees who have inquiries on general employee guidelines, information, policies, and expectations at Tufts University. Audience: This information applies to staff employees who work more than 17.5 hours only, or all employees who are covered by the employee handbook, not by CBA or contract employment For faculty, please see the faculty handbook for the faculty member’s school. For post-doc scholars, please see the post-doc handbook.

      000001180 Tufts Support Services Last Published -4/20/22
      0
    • Per Diem Rates

      Calculate your Per Diem Rate; Learn when receipts are needed

      000001019 Tufts Support Services Last Published -3/13/23
      4.88
    • Apptricity Guide and Videos

      User guide for the new version of our electronic travel and business expense system.

      000001471 Tufts Support Services Last Published -1/20/23
      0
    • Benefits for Academic Year Employees

      Describes the benefits and payment process for those who are not employed during the summer months.

      000001302 Tufts Support Services Last Published -3/24/22
      0
    • Your Open Salesforce Cases

      Weekly Tableau report sent to community users and to TSS staff to show case statuses

      000001580 Tufts Support Services Last Published -5/9/22
      0
    • EBPA: Commuter Benefits

      Provides information about discounts for those working in Boston and taking public transportation

      000001425 Tufts Support Services Last Published -2/9/22
      0.50
    • Hiring a Temporary Worker-Agency and Non-Agency

      Reference for all employees, staff, faculty and students who have inquiries about internal or external applications to Tufts as it relates to agency employment, contingency work, temporary work assignments and temporary hiring. Audience: All internal hiring managers and external workers wishing to be temporary workers at Tufts

      000001263 Tufts Support Services Last Published -7/5/22
      0
    • School and Central Division Leaders

      School and central division leaders including Deans, Vice Presidents, and Executive Associate Deans

      000001012 Tufts Support Services Last Published -11/30/22
      0
    • Travel Overview

      Travel Policy described

      000001070 Tufts Support Services Last Published -3/14/22
      0
    • Arranging Travel Through Egencia

      Will provide instructions on how to book travel with Egencia, a university preferred travel provider.

      000001069 Tufts Support Services Last Published -3/9/23
      0
    • Using PeopleSoft HRMS

      Reference for all employees who have inquiries about how to use PeopleSoft HRMS on the Tufts HR website. Audience: Employees

      000001169 Tufts Support Services Last Published -2/27/23
      0
    • How to add the TSS Payroll calendar to your Outlook calendar

      This brief outline will show you how to add the TSS Payroll Calendar to your Outlook. This will allow you to easily see deadlines and pay dates for your exempt and non-exempts employees.

      000001599 Tufts Support Services Last Published -4/20/22
      0
    • What is a Blanket Order?

      Describes a blanket order/requisition/purchase order

      000001016 Tufts Support Services Last Published -3/24/22
      0
    • What is the Finance Portal?

      Where to locate the finance portal and what is contained within it

      000001261 Tufts Support Services Last Published -5/13/22
      0
    • Student Health Insurance

      Information for students looking for health insurance

      000001371 Tufts Support Services Last Published -1/20/23
      0
    • General Tax Questions

      Reference for all employees who have general questions about taxes for employees of the University. Audience: Employees

      000001147 Tufts Support Services Last Published -4/20/22
      0
    • Evidence of Insurability

      Cases where employees may need to complete an Evidence of Insurability document

      000001356 Tufts Support Services Last Published -4/11/22
      0
    • Abandoned Property

      Reference for all employees who have inquires about abandoned property associated with Tufts University. Audience: Employees

      000001242 Tufts Support Services Last Published -1/20/23
      0
    • Employment of Minors

      Reference for current employees, hiring managers, prospective employees, staff, faculty and students who have inquiries on the employment of minors. Audience: All Employees- Staff, Faculty, Students

      000001171 Tufts Support Services Last Published -5/10/22
      0
    • Benefits-Unable To Enroll in Benefits

      describes situations that may occur where an employee cannot properly make a benefits election

      000001325 Tufts Support Services Last Published -5/11/22
      0
    • Tuition Remission Program

      Reference for current benefits eligible, employees who have inquiries about the tuition remission program at Tufts. Audience: Benefits Eligible Employees and dependents

      000001223 Tufts Support Services Last Published -7/14/22
      0
    • Life Insurance Plans

      Reference for benefits eligible employees who have inquiries about Life Insurance Plans. Audience: Benefits Eligible Employees

      000001197 Tufts Support Services Last Published -2/8/22
      0