TSS Services Offered

HR Activities

General

  • Answer basic questions on policies and procedures
  • Provide access and guidance on how to use forms, tipsheets, and guides for HR activities, e.g., how to process a new hire

Employee Information

  • Process updates to employee information such as initial hiring, promotion, transfers, working hours change, etc.

Benefits

  • Respond to general questions regarding all employee benefits programs
  • Process annual benefit open enrollment changes
  • Receive and process changes to employee benefits, including Qualified Status Changes, e.g., marriage, birth, divorce, etc.

Payroll

  • Maintain employee pay and deduction information
  • Provide paycheck services such as direct deposit, payroll deductions and other types of pay adjustments, W-2s, etc.
  • Publish and maintain pay day calendars for weekly and semi-monthly payroll
  • Provide documentation and guidance for users to complete and submit online-time entry and time-off tracking

Onboarding

  • Verify I-9 documentation and process I-9 forms for faculty, staff, and student employees

Finance Activities

General

  • Answer basic questions on policies and procedures
  • Provide access and guidance on how to use forms, tipsheets, and guides for finance activities, e.g., how to submit an expense report

Accounts Payable

  • Process payments to vendors
  • Create and update vendor profiles in systems
  • Respond to questions from vendors or Tufts faculty and staff regarding payment status

Procurement

  • Work with departments to determine appropriate channel, vendor, and pricing
  • Process Purchase Orders and Requisitions
  • Administer access and maintain user profiles for credit cards and on-line financial systems

Accounting

  • Answer questions on policies and procedures
  • Conduct data entry and upload of journal entries

Travel and Expense

  • Answer policy questions
  • Assist faculty and staff in booking travel
  • Assist faculty and staff in completing travel and expense reports