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TSS Services Offered
HR Activities
General
Answer basic questions on policies and procedures
Provide access and guidance on how to use forms, tipsheets, and guides for HR activities, e.g., how to process a new hire
Employee Information
Process updates to employee information such as initial hiring, promotion, transfers, working hours change, etc.
Benefits
Respond to general questions regarding all employee benefits programs
Process annual benefit open enrollment changes
Receive and process changes to employee benefits, including Qualified Status Changes, e.g., marriage, birth, divorce, etc.
Payroll
Maintain employee pay and deduction information
Provide paycheck services such as direct deposit, payroll deductions and other types of pay adjustments, W-2s, etc.
Publish and maintain pay day calendars for weekly and semi-monthly payroll
Provide documentation and guidance for users to complete and submit online-time entry and time-off tracking
Onboarding
Initiate I-9 documentation and process I-9 forms for faculty, staff, and student employees
Finance Activities
General
Answer basic questions on policies and procedures
Provide access and guidance on how to use forms, tipsheets, and guides for finance activities, e.g., how to submit an expense report
Accounts Payable
Process payments to vendors
Create and update vendor profiles in systems
Respond to questions from vendors or Tufts faculty and staff regarding payment status
Procurement
Work with departments to determine appropriate channel, vendor, and pricing
Process Purchase Orders and Requisitions
Administer access and maintain user profiles for credit cards and on-line financial systems
Accounting
Answer questions on policies and procedures
Conduct data entry and upload of journal entries
Travel and Expense
Answer policy questions
Assist faculty and staff in booking travel
Assist faculty and staff in completing travel and expense reports